Automotive Front Desk & Admin Coordinator

Crossroads Ford of Indian Trail; Indian Trail (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Comprehensive benefits

Closed Sundays

Job summary

Crossroads Ford of Indian Trail in Indian Trail, NC is seeking a reception/administrative support role. The position involves answering multi-line calls, greeting visitors, relaying messages, and directing individuals to the correct destinations, while maintaining an organized front desk.

The role requires a high school diploma, basic computer and MS Office proficiency, and a customer-service mindset to support daily dealership operations and administrative tasks.

Qualifications

• High school diploma required.
• Experience with administrative procedures.
• Familiarity with computers and Microsoft Office.
• Good customer service skills.
• Keyboard skills and data entry.

Responsibilities

• Answer multi-line telephone system and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Ensure knowledge of staff movements in and out of organization
• Provide general administrative and clerical support
• Maintain the reception area
• Various tasks as assigned by dealership management
• Generate Carfax reports for pre-sale due diligence

Skills

Phone system navigation

Message relay

Customer service

Microsoft Excel

General administrative skills

Education

High school diploma

Tools

Computer basics

Microsoft Office

Excel

Job description

Crossroads Ford of Indian Trail in Indian Trail, NC is seeking a reception/administrative support role. The position involves answering multi-line calls, greeting visitors, relaying messages, and directing individuals to the correct destinations, while maintaining an organized front desk.

The role requires a high school diploma, basic computer and MS Office proficiency, and a customer-service mindset to support daily dealership operations and administrative tasks.