Automotive Fixed Operations Director

Easycare; Morgantown (WV); On-site; USD 125,000 - 200,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Easycare in Morgantown, WV, seeks a Fixed Operations Director to lead the auto service unit. The role emphasizes customer-focused leadership, improving the customer satisfaction index, and managing department assets.

The position offers an attractive compensation package based on experience and industry norms. The candidate will oversee service operations, negotiate with clients, hire and train staff, and ensure compliance with environmental regulations while driving procurement and performance

Qualifications

• Supervisor experience of 2+ years preferred.
• Management experience of 5+ years preferred.
• Automotive background required or highly desirable.
• Compensation based on experience with competitive benefits.

Responsibilities

• Oversee operations and inspections in an auto service unit to ensure compliance, components and quality standards.
• Conduct price negotiations with clients to reach favorable terms for both sides.
• Oversee hiring and training of an effective auto service team.
• Maintain accurate records of accounts and financial information.
• Ensure automotive service staff comply with environmental laws and regulations.
• Oversee procurement of vehicle parts and equipment for the service department.
• Evaluate performance of staff and guide underperforming employees.
• Attend workshops and stay updated on developments in the automotive service industry.

Skills

Supervision

People management

Automotive industry experience

Customer service mindset

Job description

Morgantown, United States | Posted on 11/02/2026

Annual Salary Range: $125-$200K for a Qualified, Experienced Candidate

Our dealership has an immediate need for a Fixed Operations Director.This is a great opportunity for anexperienced, customer-focused individual who wants to join our team.

This position will be responsible for ensuring the customer experience meets orexceeds the manufacturer's customer satisfaction index and for monitoring andimproving customer satisfaction. The Fixed Operations Director also carries outthis responsibility by building customer relationships, creating a good workenvironment and properly managing the assets of the department.

Job Responsibilities:

• Oversee operations andinspections in an auto service unit to ensure compliance, components andquality standards
• Conduct pricenegotiations with clients to reach a favorable bargain for both management andclient
• Oversee the hiring andtraining of an effective auto service team
• Maintain accurate recordof all accounts and relevant financial information
• Ensure automotiveservice staff comply with environmental laws and regulations
• Oversee the procurementof vehicle parts, automotive equipment and various other items required in anauto service department
• Evaluate the performanceof automotive service staff in order to acknowledge efficient employees andguide underperforming ones
• Attend workshops andstudy relevant publications to stay up-to-date with developments in theautomotive service industry.

Requirements

• Supervisor: 2 years (Preferred)
• Management: 5 years (Preferred)
• Automotive Background
• Compensation is based onexperience and is competitive with the retail automotive industry.
• We offer an excellentbenefits package.

Our company maintains a strong policy of equalemployment opportunity for all associates. We hire, train, promote andcompensate associates on the basis of personal and professional competenceand potential for advancement without regard for race, color, religion, sex,national origin, age, marital status, disability or citizenship, as well asother classifications protected by applicable federal, state or local laws.