Automotive Finishes Customer Support & Delivery Specialist

The Sherwin-Williams Company; Round Rock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Automotive Finishes branch in Round Rock, TX. This full-time role supports customers by assessing needs, recommending solutions, handling orders, and ensuring satisfaction.

Duties include in-store and phone assistance, POS transactions, and inventory-related tasks to keep operations efficient. The position requires lifting, safe equipment operation, and adherence to safety standards in a fast-paced environment.

Qualifications

• Minimum 1 year of work experience in customer service, retail, or sales
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally
• Legally authorized to work in the United States

Responsibilities

• Prepare orders for delivery or pickup according to schedule (load, pack, label, ship)
• Load and unload products from deliveries
• Operate material handling equipment in a safe manner
• Assist customers in person and over the phone by determining needs and presenting products and services
• Process sales transactions in the POS according to policies
• Maintain a clean, safe work area and organized stockroom
• Follow quality service standards and comply with procedures and regulations
• Assist with inventory procedures and occasional cycle counts

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Automotive Finishes branch in Round Rock, TX. This full-time role supports customers by assessing needs, recommending solutions, handling orders, and ensuring satisfaction.

Duties include in-store and phone assistance, POS transactions, and inventory-related tasks to keep operations efficient. The position requires lifting, safe equipment operation, and adherence to safety standards in a fast-paced environment.