Automotive Finishes Customer Service & Delivery Specialist

Sherwin-Williams Co.; Round Rock (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist for its Automotive Finishes branch in Round Rock, TX. The role supports customers, processes orders, and ensures accurate deliveries while maintaining safety and inventory controls.

You will work Monday–Friday, 8am–5pm, with duties including handling sales, operating equipment, and promoting products. Prior customer service and driver’s license are required.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours.
• Must have at least one year of work experience in customer service, retail, or sales.

Responsibilities

• Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).
• Load and unload products from deliveries.
• Operate material handling, tinting, mixing and testing equipment safely.
• Operate and maintain warehouse vehicles and equipment (forklifts, pallet jacks, etc.).
• Assist customers in person and over the phone by determining needs and presenting products/services.
• Process sales transactions in the POS accurately per policies.
• Keep a clean and safe working environment and optimize space utilization.
• Ensure stockroom is organized and assist with inventory reviews.
• Complete monthly and quarterly safety training; assist in semi-annual inventory processes.
• Promote sales specials and initiatives; keyholder duties may include opening/closing and nightly deposits if needed.

Skills

Customer service

Retail experience

Sales experience

Driver's license

Education

High School diploma or GED

Tools

Forklift operation

Pallet jacks

Order pickers

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist for its Automotive Finishes branch in Round Rock, TX. The role supports customers, processes orders, and ensures accurate deliveries while maintaining safety and inventory controls.

You will work Monday–Friday, 8am–5pm, with duties including handling sales, operating equipment, and promoting products. Prior customer service and driver’s license are required.