Automotive Finishes Customer Care Specialist

Sherwin-Williams; Tempe (AZ); On-site; USD 32,000 - 38,000; Full time

Job summary

Sherwin-Williams Automotive Finishes #9818 in Tempe, AZ is seeking a Customer Service Specialist to assist customers, process orders, and support sales at our automotive finishes branch. The role emphasizes safety, efficient service, and accurate transaction handling.

Responsibilities include assisting customers, preparing orders, moving materials, and maintaining organized stock. The position requires teamwork, reliability, and compliance with company policies to ensure exceptional service and

Qualifications

• Must have at least one (1) year of work experience in customer service, retail, or sales.
• Must be legally authorized to work in the United States without sponsorship.
• May require basic inventory and cash handling knowledge.

Responsibilities

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship).
• Load and unload products from deliveries.
• Operate all material handling, tinting, mixing and testing equipment in a safe manner.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions in the POS accurately and consistently with policies and procedures.
• Keep a clean and safe working environment and optimize space utilization.
• Comply with inventory control procedures and assist with bi-annual inventory review.

Skills

Customer service

Retail sales

Communication skills

Cash handling

Teamwork

Education

High School Diploma or GED

Tools

POS system

Inventory software

Job description

Sherwin-Williams Automotive Finishes #9818 in Tempe, AZ is seeking a Customer Service Specialist to assist customers, process orders, and support sales at our automotive finishes branch. The role emphasizes safety, efficient service, and accurate transaction handling.

Responsibilities include assisting customers, preparing orders, moving materials, and maintaining organized stock. The position requires teamwork, reliability, and compliance with company policies to ensure exceptional service and