Automotive F&I Manager: Lead Growth & Customer Experience

Brown & Brown; Manchester (NH); On-site; USD 225,000 - 275,000; Full time

Job summary

Brown & Brown is seeking an Automotive F&I Manager for a large multi-franchise New England dealer in Manchester, United States. The role leads the finance and sales teams with a strong focus on customer satisfaction and a high-performance culture.

You will present vehicle protection products, assist clients with cash or financing/lease terms, and ensure compliance with privacy and transparency standards. This position requires a proven F&I track record and long-term career commitment.

Qualifications

• Previous F&I experience for a franchised dealership required.
• Proven track record of selling automotive products to clients and knowledge of the finance process.
• Demonstrated ability to generate sales with high customer satisfaction and strong work ethic.

Responsibilities

• Present vehicle protection products to clients.
• Assist clients with completing transactions either in cash or with financing or lease terms.
• Comply with all State and Federal regulations regarding privacy and transparency standards.
• Participate in staff training to enhance the efficiency of the sales and finance departments.
• Develop and implement sales strategies to crush targets.
• Foster a customer-centric culture that prioritizes satisfaction.
• Embrace technology to streamline the customer experience.

Skills

F&I experience

Sales negotiation

Communication

Job description

Brown & Brown is seeking an Automotive F&I Manager for a large multi-franchise New England dealer in Manchester, United States. The role leads the finance and sales teams with a strong focus on customer satisfaction and a high-performance culture.

You will present vehicle protection products, assist clients with cash or financing/lease terms, and ensure compliance with privacy and transparency standards. This position requires a proven F&I track record and long-term career commitment.