Automotive F&I Manager

Chevrolet Silverado LTD; Lewes (DE); On-site; USD 75,000 - 100,000; Full time

Job summary

The Preston Automotive Group seeks an experienced Automotive Finance & Insurance (F&I) Manager to lead our F&I department at Boulevard Ford in Lewes, DE. You will oversee financing, leasing, and insurance activities, build lender relationships, and structure deals that maximize profitability while delivering exceptional customer service.

Ideal candidates have 2–5 years in automotive F&I management, strong compliance knowledge, and excellent negotiation and communication skills to drive

Qualifications

• 2-5 years of automotive F&I management experience preferred.
• Proven track record of maximizing profitability and customer satisfaction.
• Strong understanding of F&I products, regulations and compliance requirements.
• Excellent communication and negotiation skills.

Responsibilities

• Manage all F&I activities including financing, leasing and insurance products.
• Develop and maintain relationships with lending institutions and insurance companies to secure favorable rates.
• Collaborate with sales to structure deals that maximize profitability and meet customer needs.
• Review customer credit applications to determine financing options and secure approvals.
• Present F&I options to customers and explain terms clearly.
• Ensure compliance with federal, state and local regulations governing F&I activities.
• Monitor F&I performance metrics and implement profitability improvements.
• Handle customer inquiries and resolve complaints professionally.
• Stay updated on industry trends and regulatory changes.

Skills

Finance & Insurance

Negotiation

Regulatory compliance

Communication

AFIP certification

Tools

CDK experience

Job description

Description

Position Overview: The Preston Automotive Group is currently seeking a highly motivated and experienced Automotive Finance & Insurance (F&I) Manager to join our team at Boulevard Ford in Lewes, DE. The selected candidate will be responsible for overseeing all aspects of the finance and insurance department, ensuring compliance with regulations, maximizing profitability, and providing exceptional customer service.

Responsibilities

• Manage all finance and insurance activities within the dealership, including but not limited to, financing, leasing, and insurance products.
• Develop and maintain relationships with lending institutions and insurance companies to secure competitive financing and insurance rates for customers.
• Work closely with sales personnel to structure deals that meet customers' needs and maximize dealership profitability.
• Review customer credit applications and financial information to determine financing options and secure approvals.
• Present finance and insurance options to customers, explain terms and conditions, and assist in selecting appropriate products and services.
• Ensure compliance with all federal, state, and local regulations governing automotive finance and insurance activities.
• Monitor and analyze finance and insurance performance metrics, identify areas for improvement, and implement strategies to optimize department profitability.
• Handle customer inquiries, concerns, and complaints related to finance and insurance products in a professional and timely manner.
• Stay updated on industry trends, regulatory changes, and best practices in automotive finance and insurance.

Requirements

• Commitment to live our company's Core Values of Integrity, Teamwork, Attention to Detail, Urgency, Personal Growth and Community.
• Minimum of 2-5 years of experience in automotive finance and insurance management preferred.
• Proven track record of success in maximizing dealership profitability and customer satisfaction.
• Strong understanding of finance and insurance products, regulations, and compliance requirements.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficiency in dealership management systems (CDK experience a plus) and finance software applications.
• Relevant certifications (e.g., AFIP, F&I Manager Certification) preferred.