Automotive Electrical Technician — Field Service

Smart Start, Inc.

Concord (NC)

On-site

USD 25,000 - 39,000

Full time

2 days ago

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Benefits offered by this job

Health plan (medical, dental, vision)

401(k) with company match

Work-life balance

Professional growth

Telemedicine access

Life insurance

Short & long-term disability

Birthday & Anniversary bonus

Discounts

Job summary

Smart Start, Inc. is seeking a hands-on Service Technician in Concord, NC to install, service, troubleshoot, and remove vehicle-based electronic equipment. Training is provided for our specific gear, with a Monday–Friday on-site schedule and opportunities for overtime.

You will work with 12-volt automotive electronics, perform diagnostics, and support customers directly. The role requires mechanical/electrical aptitude, at least one year of customer-facing experience, strong communication, and

Qualifications

High school diploma or equivalent.
Strong mechanical and electrical aptitude.
At least one year of customer-facing experience preferred.
Ability to troubleshoot problems independently.
Good communication and customer service skills.
Strong attention to detail and organization.
Ability to work independently while also supporting a team.
Valid driver's license and reliable transportation when required by location.
Ability to meet applicable background-check and drug-screening requirements.

Responsibilities

Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.
Maintain a clean, organized, and hazard-free work environment.
Conduct customer training sessions and provide phone support to ensure satisfaction.
Make daily or weekly reminder calls to customers with upcoming appointments.
Perform monthly inventory audits and assist nearby facilities as needed.
Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management.
Uphold confidentiality, data security, and compliance with all applicable laws and regulations.
Perform additional duties as assigned, including vehicle-to-vehicle transfers.