Automotive DMV/Title Clerk

LeadCar®; West Hamburg (PA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Supplemental Benefit Insurance

401(K) Retirement Plan

Paid Time Off

Paid Holidays

Employee Discounts

Employee Referral Program

Continued training through the Company

Job summary

LeadCar in Hazleton, PA is seeking a DMV/Title Clerk to process vehicle title documents and support clerical tasks. The role works under the Office Manager and includes handling title applications, filing, and assisting with accounts receivable and reception duties.

Qualified candidates will have strong communication skills, experience with Word/Excel, and the ability to multi-task in a fast-paced dealership environment. Equal opportunity employer.

Qualifications

• Previous title experience is preferred.
• Excellent phone etiquette and strong communication skills.
• Verbal and written communication skills are essential.
• Excellent interpersonal communication and professionalism.
• Ability to multi-task in a fast-paced environment.
• Commitment to high-quality customer service and time management.
• Familiarity with administrative procedures and records management.
• Professional appearance aligned with company policy.
• Knowledge of Microsoft Word and Excel.

Responsibilities

• Process in-state and out-of-state title applications for vehicles.
• Process and organize deal jackets and finance paperwork.
• Photocopy products sold (accessories).
• Assist with accounts receivable collection.
• Enter and stock new vehicles in inventory.
• Provide back-up receptionist support, including multi-line phone system.
• Answer calls promptly and transfer to appropriate departments.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Customer service

Time management

Professionalism

Title/DMV experience

Tools

Microsoft Word

Microsoft Excel

Job description

With an exceptional legacy passed on from its predecessors spanning all the way back to 1933, the LeadCar Toyota Hazleton team brings a proven track record combined with an unmatched reputation for quality in the local Hamburg, PA area, and greater central Pennsylvania market areas.

If you are ready to take your career to the next level, we are looking for a Service Advisor to join our team.

To learn more about our company, please visit www.leadcar.com.

What We Offer – Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more!
• 401(K) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Continued training through the Company and our manufacturer

Job Summary:

The DMV/Title Clerk processes and files all in-state and out-of-state title documents to transfer ownership of automotive vehicles for the dealership, under the supervision and direction of the Office Manager and assists with other clerical and administrative job duties as assigned.

Essential Duties and Responsibilities:

• Process all in and out of state title applications for new and preowned vehicles.
• Processing and tearing down deal jackets, sending out finance paperwork.
• Makes copies of products sold (accessories).
• Assist with accounts receivable collection.
• Entering/stocking in new vehicles to inventory.
• As needed, assist with back-up receptionist duties, including but not limited to operating amulti-line phone system.
• Assist with answering incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly.

Qualifications/Requirements:

• Previous title experience is preferred.
• Must have excellent phone etiquette.
• Must have excellent verbal and written communication skills
• Must have a working knowledge of Microsoft Word and Excel; Must have a knowledge of administrative and clerical procedures and systems such managing files and records, designing forms, and other office procedures.
• Must possess exceptional interpersonal communication skills. Must be punctual.
• Must possess the ability to multi-task. Strong organizational skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must have knowledge of principles and processes for providing exceptional customer service.
• Must utilize effective time management skills and have the ability to work effectively and productively in a fast-paced environment.
• Must have a professional appearance and manner consistent with the dress code policy and best practices set forth by the President and General Manager.

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing [e-mail].