Automotive Digital Retail Lead — Remote

Maritz; St. Louis (MO); Remote; USD 80,000 - 90,000; Full time

Job summary

Maritz Automotive Solutions is seeking a results‑driven Automotive Digital Retail Implementation Manager to support OEM digital retail initiatives from a remote location with up to 70% travel. The role focuses on dealership engagement, training, and process optimization to drive adoption across showrooms and service bays.

You will lead SME guidance, build strong client relationships, and deliver compelling demonstrations while coordinating with vendor partners to ensure program success.

Qualifications

• Experience in dealership consulting or automotive retail operations.
•  
• Familiarity with DMS, CRM, and digital retailing solutions.
• Strong communication and presentation skills.

Responsibilities

• Serve as the primary contact for dealerships using the OEM Digital Retailing system.
• SME on the OEM program, dealership operations, and automotive retail best practices to drive engagement and utilization.
• Lead and facilitate user training and ongoing support through all implementation phases.
• Ensure key dealership personnel meet turnaround times for milestones.
• Identify implementation risks and mitigate effectively.
• Build partnerships with dealership teams through in-person and virtual sessions.
• Deliver clear presentations and product demonstrations.
• Collaborate with dealerships to develop actionable plans.
• Foster relationships with vendor partners to support program success.
• Document and escalate issues as needed.
• Monitor performance metrics and leverage data to identify opportunities.
• Participate in reviews and strategic planning with Maritz Managers.
• Prioritize activities to align with goals.
• Manage travel and program expenses per Maritz guidelines.

Skills

Dealership consulting

Automotive retail operations

DMS/CRM/digital retailing

Sales presentations

Client training & support

Tools

Microsoft Office

CRM software

DMS

Job description

Maritz Automotive Solutions is seeking a results‑driven Automotive Digital Retail Implementation Manager to support OEM digital retail initiatives from a remote location with up to 70% travel. The role focuses on dealership engagement, training, and process optimization to drive adoption across showrooms and service bays.

You will lead SME guidance, build strong client relationships, and deliver compelling demonstrations while coordinating with vendor partners to ensure program success.