Automotive Customer Success Coordinator (Entry-Level)

Team Velocity Marketing; Phoenix (AZ); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Paid vacation

Paid parking

Wellness program

Job summary

Team Velocity Marketing in Phoenix is seeking an entry-level Account Coordinator to support the Customer Success Team. You will work with RADs, Production and Onboarding to ensure timely deliverables and develop knowledge of automotive industry trends and integrated marketing strategies.

The role is full-time, onsite, with a starting salary of $48,000+ per year and benefits. Ideal candidates have a Marketing/Advertising/Communications background and strong communication skills.

Qualifications

• Bachelor's degree in Marketing, Advertising, Communications, or related field.
• 0–2 years’ professional experience; entry-level role.
• Proficient in Microsoft Office.
• Excellent written and verbal communication; able to write and listen clearly.
• Automotive agency/in-house marketing experience preferred.

Responsibilities

• Attain working knowledge of Team Velocity’s processes, account management, integrated strategies and Apollo®.
• Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and client communications.
• Participate in and document Client meeting discussions and conference calls.
• Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes.
• Assist with resolving Client questions and needs in a timely manner.
• Work to problem-solve production issues and errors; elevate issues as needed.
• Understand Clients’ goals and organize deliverables to ensure productive campaign results.

Skills

Superior communication

Agency-Client relationships

Integrated marketing strategies

Automotive industry knowledge

Detail-oriented

Education

Bachelor's degree in Marketing/Advertising/Communications

Job description

Team Velocity Marketing in Phoenix is seeking an entry-level Account Coordinator to support the Customer Success Team. You will work with RADs, Production and Onboarding to ensure timely deliverables and develop knowledge of automotive industry trends and integrated marketing strategies.

The role is full-time, onsite, with a starting salary of $48,000+ per year and benefits. Ideal candidates have a Marketing/Advertising/Communications background and strong communication skills.