Automotive Customer Service Advisor

Precision Tune Auto Care; Durham (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision & Life Ins.

401k plan

Paid Time Off (PTO)

5 Paid Holidays

Closed evenings and Sundays

Job summary

Precision Tune Auto Care is seeking a friendly and motivated Automotive Service Advisor to be the first point of contact for customers. You will greet customers in-store and over the phone, schedule appointments, explain services, and sell parts and automotive services.

Join a team focused on integrity, safety, and top-quality customer service, with a plan for career growth within a proven, customer-focused brand. This full-time role offers competitive pay and benefits in Durham, NC.

Qualifications

• High School Diploma or GED required.
• 1+ year automotive service/advisor experience preferred.
• Strong customer service and communication skills.
• Able to work days, Saturdays, and some holidays.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Skills

Customer service

Communication

Phone skills

Basic math

Education

High School Diploma or GED

Job description

Precision Tune Auto Care is seeking a friendly and motivated Automotive Service Advisor to be the first point of contact for customers. You will greet customers in-store and over the phone, schedule appointments, explain services, and sell parts and automotive services.

Join a team focused on integrity, safety, and top-quality customer service, with a plan for career growth within a proven, customer-focused brand. This full-time role offers competitive pay and benefits in Durham, NC.