Automotive Customer Experience Specialist

Porsche Chantilly; Chantilly (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health care options (medical, dental,/

401k with company match

Career growth and advancement

Values-driven culture

Job summary

Porsche Chantilly, part of Penske Automotive Group, seeks an experienced Customer Service Representative to deliver extraordinary customer experiences. The role involves collaborating with sales, service, production, and admin teams to boost satisfaction and sales across the dealership.

The ideal candidate will demonstrate genuine customer focus, reliability, and excellent communication, with a strong eye for detail in a fast-paced environment.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.
• Exceptional attention to detail.

Responsibilities

• Support the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.

Job description

Porsche Chantilly, part of Penske Automotive Group, seeks an experienced Customer Service Representative to deliver extraordinary customer experiences. The role involves collaborating with sales, service, production, and admin teams to boost satisfaction and sales across the dealership.

The ideal candidate will demonstrate genuine customer focus, reliability, and excellent communication, with a strong eye for detail in a fast-paced environment.