Automotive Customer Experience Specialist

Champion Auto Group; Athens (AL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

Paid Vacation

Paid Holidays

5-day work week

Supportive team culture

Job summary

Champion Chevrolet in Athens, AL is seeking a Customer Care Specialist to join our team. You will welcome customers, demonstrate Chevrolet vehicles, and help choose the best fit for their needs.

Responsibilities include answering questions, performing vehicle demonstrations and test drives, and supporting customers through the buying process. A friendly, professional demeanor and strong communication are essential in a fast-paced dealership environment.

Qualifications

• Friendly, outgoing, and professional personality.
• Strong communication and customer-service skills.
• Comfortable learning and explaining automotive technology.
• Self-motivated with a positive attitude.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Welcome customers and provide an exceptional dealership experience.
• Learn and demonstrate Chevrolet vehicles, features, technology, and benefits.
• Help customers identify the vehicle that best fits their needs.
• Conduct engaging vehicle demonstrations and test drives.
• Answer product questions and provide accurate information.
• Work closely with the sales team to support customers throughout the buying process.
• Stay current on new Chevrolet models, features, and technology.
• Follow up with customers and help build long-term relationships.

Skills

Communication

Customer Service

Teamwork

Automotive knowledge

Job description

Champion Chevrolet in Athens, AL is seeking a Customer Care Specialist to join our team. You will welcome customers, demonstrate Chevrolet vehicles, and help choose the best fit for their needs.

Responsibilities include answering questions, performing vehicle demonstrations and test drives, and supporting customers through the buying process. A friendly, professional demeanor and strong communication are essential in a fast-paced dealership environment.