Service Manager

Champion Auto Group; Athens (AL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

Paid vacation and holidays

5-day work week (Fri–Mon)

Job summary

Champion Chevrolet in Athens, AL is seeking an experienced Service Manager to lead the Service Department and drive performance while delivering an exceptional customer experience.

You will recruit, train, and manage service staff, monitor performance, and ensure high standards of repair quality and safety in a fast-paced dealership environment.

Qualifications

• Previous automotive Service Management experience preferred.
• Strong leadership and communication skills.
• Proven ability to motivate and develop a team.
• Excellent customer service and problem solving skills.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced dealership environment.
• Working knowledge of automotive service operations and dealership processes.

Responsibilities

• Lead and manage the daily operations of the Service Department.
• Recruit, train, motivate, and develop service department personnel.
• Monitor department performance, productivity, profitability, and customer satisfaction.
• Ensure customers receive professional, timely, and transparent service.
• Work closely with Service Advisors, Technicians, Parts, and dealership management.
• Maintain high standards for repair quality, efficiency, and safety.
• Help develop and implement processes that improve workflow and profitability.
• Address customer concerns and resolve issues promptly and professionally.
• Ensure compliance with dealership policies and manufacturer requirements.

Skills

Service management

Leadership

Team development

Customer service

Organizational skills

Time management

Fast-paced environment

Automotive service operations

Job description

Service Manager

Champion Chevrolet is looking for an experienced, motivated Service Manager to join our Team in Athens, AL. We are seeking a strong leader who can drive department performance while delivering an exceptional experience for every customer.

What You’ll Do

• Lead and manage the daily operations of the Service Department
• Recruit, train, motivate, and develop service department personnel
• Monitor department performance, productivity, profitability, and customer satisfaction
• Ensure customers receive professional, timely, and transparent service
• Work closely with Service Advisors, Technicians, Parts, and dealership management
• Maintain high standards for repair quality, efficiency, and safety
• Help develop and implement processes that improve workflow and profitability
• Address customer concerns and resolve issues promptly and professionally
• Ensure compliance with dealership policies and manufacturer requirements

What We’re Looking For

• Previous automotive Service Management experience preferred
• Strong leadership and communication skills
• Proven ability to motivate and develop a Team
• Excellent customer service and problem solving skills
• Strong organizational and time-management abilities
• Ability to work in a fast-paced dealership environment
• Working knowledge of automotive service operations and dealership processes
• A commitment to professionalism, integrity, and customer satisfaction

What We Offer

• Starting salary commensurate with experience
• Competitive compensation and benefits package
• Opportunity for performance-based earnings
• Health, Dental, and Vision benefits
• Paid Vacation and Holidays
• 5-day work week (closed on Saturday & Sunday)
• A professional, Team-oriented work environment
• The opportunity to be part of a respected Chevrolet dealership

If you're an experienced automotive service leader ready to take the next step in your career, we want to hear from you!