Automotive CSM - Remote, Data-Driven Growth Lead

Dealer Alchemist LLC; United States; On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Performance-based bonuses

Structured onboarding support

Job summary

Dealer Alchemist LLC is seeking a reliable Customer Success Manager to oversee client relationships in the automotive industry. In this fully remote role, you'll coordinate projects and ensure clients achieve their goals using our technology products.

Responsibilities include onboarding new clients, running performance check-ins, and tracking KPIs. Applicants should have 2+ years of experience, particularly in automotive marketing. The position offers a base salary of $75,000 plus performance-based bonuses, health benefits, and a collaborative team culture.

Qualifications

• 2+ years in customer success, account management, or automotive advertising.
• Experience in automotive marketing is a must.
• Strong written and verbal communication skills are essential.

Responsibilities

• Manage client relationships and lead onboarding for new clients.
• Monitor KPIs and respond to dealer inquiries within 1 business hour.
• Run bi-weekly check‑ins with dealers and track client satisfaction.

Skills

Customer success management

Communication skills

Time management

Automotive marketing

CRM systems

Tools

Google Analytics

Zoho

Job description

Dealer Alchemist LLC is seeking a reliable Customer Success Manager to oversee client relationships in the automotive industry. In this fully remote role, you'll coordinate projects and ensure clients achieve their goals using our technology products.

Responsibilities include onboarding new clients, running performance check-ins, and tracking KPIs. Applicants should have 2+ years of experience, particularly in automotive marketing. The position offers a base salary of $75,000 plus performance-based bonuses, health benefits, and a collaborative team culture.