Automotive Client Advisor / Sales Consultant

Heritage Auto Group; Perry (UT); On-site; USD 42,000 - 65,000; Full time

Job summary

Heritage Chrysler Dodge Jeep Ram of Perry is expanding its sales team and seeking motivated Client Advisors. The role focuses on understanding customer needs, guiding them to the right vehicle, and delivering an exceptional buying experience.

Previous automotive sales experience is helpful, but not required; training is provided. You will greet customers, learn preferences, demonstrate features, and follow up to build relationships and repeat business.

Qualifications

• Positive attitude and strong work ethic.
• Excellent communication and people skills.
• Competitive and goal-oriented.
• Comfortable talking with new people.
• Willingness to make phone calls and consistently follow up with customers.
• Coachable and willing to learn.
• Dependable and punctual.
• Ability to stay motivated without constant supervision.
• Comfortable working in a performance-driven environment.
• Valid driver's license and acceptable driving record.

Responsibilities

• Greet and assist customers in a professional and friendly manner.
• Learn each customer's needs, wants, budget, and priorities.
• Help customers select vehicles that fit their needs.
• Demonstrate vehicle features and technology.
• Conduct professional vehicle walk-arounds and discovery drives.
• Follow up with internet, phone, and showroom customers.
• Make outbound phone calls, texts, and emails to prospective customers.
• Set and confirm appointments.
• Maintain consistent communication with customers throughout the buying process.
• Work with sales managers to structure deals and overcome customer concerns.
• Maintain accurate customer information and follow-up activity in the dealership CRM.
• Follow up with previous customers and build a book of repeat and referral business.
• Stay knowledgeable on current inventory, incentives, products, and vehicle features.
• Assist with dealership events, social media, and other sales activities.
• Deliver an excellent customer experience before, during, and after the sale.

Skills

Positive attitude

Excellent communication

People skills

Competitive

Goal-oriented

Follow-up

Job description

Automotive Client Advisor

Heritage Chrysler Dodge Jeep Ram of Perry is growing our sales team and looking for motivated, personable, and competitive individuals to join us as Automotive Client Advisors.

At Heritage, we call our salespeople Client Advisors because the job is about more than simply selling a vehicle. Our goal is to understand what each customer needs, help them find the right vehicle, and create an experience that earns their business now and in the future.

Previous automotive sales experience is helpful, but it is not required. We are willing to train the right person who has a strong work ethic, a positive attitude, and the desire to build a successful career.

What You'll Do

• Greet and assist customers in a professional and friendly manner

• Learn each customer's needs, wants, budget, and priorities

• Help customers select vehicles that fit their needs

• Demonstrate vehicle features and technology

• Conduct professional vehicle walk-arounds and discovery drives

• Follow up with internet, phone, and showroom customers

• Make outbound phone calls, texts, and emails to prospective customers

• Set and confirm appointments

• Maintain consistent communication with customers throughout the buying process

• Work with sales managers to structure deals and overcome customer concerns

• Maintain accurate customer information and follow-up activity in the dealership CRM

• Follow up with previous customers and build a book of repeat and referral business

• Stay knowledgeable on current inventory, incentives, products, and vehicle features

• Assist with dealership events, social media, and other sales activities

• Deliver an excellent customer experience before, during, and after the sale

What We're Looking For

• Positive attitude and strong work ethic

• Excellent communication and people skills

• Competitive and goal-oriented

• Comfortable talking with new people

• Willingness to make phone calls and consistently follow up with customers

• Coachable and willing to learn

• Dependable and punctual

• Ability to stay motivated without constant supervision

• Comfortable working in a performance-driven environment

• Valid driver's license and acceptable driving record

Automotive Experience

Automotive sales experience is preferred, but we are willing to train the right candidate.

Successful Client Advisors can come from many different backgrounds, including retail, hospitality, customer service, wireless sales, home improvement sales, power sports, insurance, and other customer-facing positions.

What Makes Someone Successful Here?

Our strongest Client Advisors are people who are willing to consistently do the simple things that create results: follow up with customers, make calls, set appointments, learn the product, ask for the sale, and take care of customers.

We are looking for someone who wants more than just a job. We want someone who is motivated to improve, compete, earn, and build a career.

Why Heritage?

Heritage Auto is committed to creating an environment where employees can grow and succeed. We provide training, leadership support, a strong inventory selection, and the tools necessary to build a successful career in automotive sales.

If you are motivated, competitive, good with people, and ready to work, we would like to meet you.

Job Type: Full-Time
Position: Automotive Client Advisor / Sales Consultant
Location: Heritage Chrysler Dodge Jeep Ram of Perry