Warranty Administrator with GM experience

Mckenzie Buick GMC; Milton (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vehicle/service discounts

Supplemental Insurance

Dental, Vision, Life Insurance

Short Term and Long Term Disability

Job summary

McKenzie Buick GMC in Milton, FL is seeking a Warranty Administrator to process GM warranty claims using Reynolds & Reynolds DMS and GM Global Warranty Management. You will submit warranty repair orders and coordinate with technicians to ensure compliance with GM policies.

The role requires prior GM warranty administration experience, excellent communication, and strong organizational skills. Knowledge of GM procedures and Reynolds & Reynolds is a plus, with a focus on reducing corrections and

Qualifications

• Prior GM warranty administrator experience is mandatory.
• Knowledge of GM Policies & Procedures.
• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Honesty and solid work ethic.
• Reynolds and Reynolds experience is a plus.

Responsibilities

• Submit warranty repair orders screened, corrected, and verified to be GM warranty compliant.
• Communicate with technicians about warranty RO's, GM labor time guide, and related requirements.
• Assist the accounting department with managing the warranty schedule.
• Collaborate with technicians, advisors, and management about deficiencies in warranty orders.
• Assist management in developing processes to limit corrections needed for warranty orders.

Skills

GM warranty knowledge

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Tools

Reynolds and Reynolds

Job description

Description of the role:

Automotive dealership is seeking a Warranty Administrator to process warranty claims via Reynolds & Reynolds DMS and GM Global Warranty Management.

Responsibilities:

• Submitting warranty repair orders that have been screened, corrected, and verified to be GM warranty compliant.
• Communicate with technicians about warranty RO's3 C's, GM labor time guide, and related warranty repair order requirements.
• Assist the accounting department withmanaging the warranty schedule.
• Work with the technicians, advisors, and management about deficiencies that are commonly found with warranty repair orders.
• Assist management in developingprocesses to limit the corrections needed to process warranty repair orders.

Requirements:

• Prior experience in a GM warranty administrator role is mandatory.
• Reynolds and Reynolds experience a plus.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with technicians, advisors, and management.
• Strong organizational abilities.
• Knowledge of automotive service and repair processes and procedures.
• Knowledge and understanding of GM Policies & Procedures.
• Honesty and solid work ethic.

Benefits:

• Competitive compensation: $50,000.00 - $65,000 per year
• Health insurance
• Paid time off
• New and Used Vehicle, Parts and Service Discounts
• Supplemental Insurance
• Dental, Vision, Life Insurance, Short Term and Long Term Disability

About the Company:

McKenzie Buick GMC is a leading automotive dealership in Milton, FL, committed to providing top-quality service to our customers. We value teamwork, integrity, and excellence in all that we do. At McKenzie Buick GMC, we are quickly growing and looking to add additional service support personnel. We have a top-tier pay plan and are looking to add a passionate problem-solver to our team and help continue a legacy of excellence.