Automotive Certified Service Technician

ZipRecruiter; Walled Lake (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading automotive group in Michigan is seeking an experienced Level 2 or 3 Automotive Certified Service Technician. The role involves vehicle repair and maintenance, ensuring customer satisfaction, and adhering to dealer standards. Competitive pay and benefits are offered, including a tiered pay plan and longevity bonuses.

Benefits

Competitive compensation based on experience

Technician tiered pay plan

Longevity bonus program

Employee referral program

Employee discounts on sales and service

Benefits package (medical, dental, vision)

401(k) with employer match

Paid time off and holiday pay

Qualifications

• Ability to read and comprehend instructions and information.
• Excellent communication skills.

Responsibilities

• Diagnose malfunctions and perform repairs.
• Receive repair orders and perform work efficiently.

Skills

Customer Satisfaction

Communication

Education

Michigan Mechanic Certification

State Certification

Job description

Job Description

EXPERIENCED LEVEL 2 OR 3 AUTOMOTIVE CERTIFIED SERVICE TECHNICIAN

Are you a technician interested in a tiered pay plan, longevity bonus program, on-the-job training, and more? If so, this opportunity is for you! We welcome technicians, trainees, and apprentices to join the highest-paying dealership in the state.

The Position

Performs vehicle repair and maintenance work as assigned, in accordance with dealer and factory standards. Specializes in brakes, steering/suspension, drivability, electric repairs, along with general repair work.

The Perks

• Competitive compensation based on experience and certifications (State and/or A.S.E.)
• Technician tiered pay plan (pay rate increases based on flagged hours)
• Technician longevity bonus program
• Monthly technician hours turned contest
• Employee referral program
• Employee discounts on sales and service
• Benefits package (medical, dental, vision, employer-paid life/AD&D, employee assistance, pet insurance)
• Voluntary benefits (FSA, life/AD&D, short-term and long-term disability, critical illness, accident insurance, legal & theft protection)
• 401(k) with employer match
• Holiday savings program with employer match
• Paid time off and holiday pay

Skills, Qualifications, and Expectations

• Devote himself/herself to ensuring customer satisfaction
• Determine management, production, and quality requirements by asking questions and listening
• Follow lawful directions from supervisors
• Understand and follow work rules and procedures
• Interact well with others and positively influence morale
• Uphold confidentiality policies
• Work evening, weekend, and holiday hours as required

Education and Experience

• Ability to read and comprehend instructions and information
• Professional appearance
• Excellent communication skills
• Ability to meet production and quality standards
• Michigan Mechanic Certification and 1 State Certification

Essential Duties & Responsibilities

• Receive repair orders and perform work efficiently and accurately
• Diagnose malfunctions and perform repairs
• Communicate with parts department and document work
• Road-test vehicles and ensure quality
• Attend training and stay updated with technical bulletins
• Maintain vehicle cleanliness and safety standards

Physical Requirements

Occasionally required to climb, balance, stoop, kneel, crouch, crawl, walk, sit, and talk or hear. Frequently lift/move up to 25 pounds; occasionally lift up to 100 pounds.

The Company

Founded in 1980, LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations, employing nearly 2,500 individuals. Our mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. We represent multiple brands and are committed to community involvement and customer satisfaction.

Visit www.familydeal.com for more details. Our core values include accountability, responsibility, respect, communication, teamwork, and passion. LaFontaine is an equal opportunity employer.