Automotive Center Manager

SpeeDee - Maddalena Automotive; Gardner (MA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

70k+ per year

Growth opportunities

Locally owned and operated

Safety you can trust

Training and certification

Excellent work environment

Tools provided

Health insurance

Paid time off

Bonus based on performance

Job summary

SpeeDee Oil Change in Gardner, MA is seeking an Automotive Center Manager to run the quick lube & auto service location to the highest operational standards and excellence in customer satisfaction.

The ideal candidate will have management experience in automotive service, strong interpersonal skills, and the ability to lead a team, manage service bays, inventory, and daily accounting while delivering an exceptional customer experience.

Qualifications

• Management experience in an automotive environment.
• Ability to lead a team of service technicians.
• Strong customer service and relationship-building skills.
• Commitment to integrity, professionalism and profitability.

Responsibilities

• Operate center to highest standards of quality and profitability.
• Hire and manage employees; ensure customer satisfaction.
• Oversee service bay operations, inventory, and daily accounting.
• Ensure safety and warranty prevention.
• Build community connections and local opportunities.

Skills

Interpersonal skills

Customer service

Leadership

Communication

Tools

POS system

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Job Summary

We are seeking an exceptional Automotive Center Manage for our quick lube & Auto Service location. We need an experienced professional to manage the business to the highest operational standards and excellence in customer satisfaction.

This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers, and can meet the position requirements listed below.

Management experience in an automotive environment is required.

Automotive Center Manage Candidates should have great interpersonal skills, an upbeat personality, a strong work ethic, and a commitment to excellence with all levels of service.

Benefits/Perks

• 70k + per year, depending on experience
• Growth Opportunities
• Locally Owned and Operated
• Safety You Can Trust
• Training and Certification Opportunities
• Excellent work environment
• Tools Provided

Position Requirements

• Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
• Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
• Customer interactions, service, and satisfaction
• Hiring and all aspects of good employee management
• Service bay management
• Inventory management, ordering, stocking
• Daily accounting management
• POS system maintenance
• Safety & warranty prevention
• Bottom-line profitability
• Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, and foster a strong service mentality and team environment.
• Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
• Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.

Working Conditions

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates