Automotive Center Manager

SpeeDee - Maddalena Automotive; Attleboro (MA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Training and Certification Opportunities

Job summary

A leading automotive service provider in Massachusetts is seeking an Automotive Center Manager to oversee operations and deliver exceptional customer service. The ideal candidate will have management experience in the automotive sector, strong interpersonal skills, and a commitment to excellence. This position offers competitive compensation, growth opportunities, and a supportive work environment.

Qualifications

• Proven management experience in automotive center operations.
• Ability to engage customers and build relationships.
• Commitment to excellence in service delivery.

Responsibilities

• Manage all aspects of center operations to ensure quality and profitability.
• Build and lead a service-oriented team of technicians.
• Deliver exceptional customer service and build loyalty.
• Participate in developing business opportunities within the local market.

Skills

Management experience in automotive environment

Interpersonal skills

Strong work ethic

Customer service experience

Inventory management

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off

Job Summary

We are seeking an exceptional Automotive Center Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to manage the business to the highest operational standards and excellence in customer satisfaction.

This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers, and can meet the position requirements listed below.

Management experience in an automotive environment is required.

Automotive Center Manager candidates should have great interpersonal skills, an upbeat personality, a strong work ethic, and a commitment to excellence with all levels of service.

Benefits/Perks

• $50,000 to $90,000 per year, depending on experience + bonuses
• Growth Opportunities
• Locally Owned and Operated
• Safety You Can Trust
• Training and Certification Opportunities
• Excellent work environment
• Tools Provided

Position Requirements

• Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
• Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
  • Customer interactions, service, and satisfaction
  • Hiring and all aspects of good employee management
  • Service bay management
  • Inventory management, ordering, stocking
  • Daily accounting management
  • POS system maintenance
  • Safety & warranty prevention
  • Bottom-line profitability
• Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, and foster a strong service mentality and team environment.
• Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
• Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.

Working Conditions

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates