Automotive Center Manager

SpeeDee Greenville & Durham NC; Roanoke (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Employee discounts

Opportunity for advancement

Excellent work environment

Job summary

SpeeDee Greenville & Durham NC is seeking an exceptional Center Manager for its Oil Change & Auto Service location. The ideal candidate will have management experience in the automotive industry, excellent interpersonal skills, and a commitment to delivering the best customer service. Responsibilities include managing operations, hiring and training staff, and maintaining quality standards. This position offers a chance to build strong community connections and foster loyalty among customers.

Qualifications

• Management experience in an automotive environment is required.
• Great interpersonal skills with an upbeat personality.
• Commitment to delivering excellent service.

Responsibilities

• Manage all aspects of center operation for quality and profitability.
• Lead a team of service-oriented technicians and build skills.
• Engage and please customers to build relationships and loyalty.

Skills

Interpersonal skills

Strong work ethics

Customer service orientation

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Growth Opportunities
• Locally Owned and Operated
• Safety You can Trust
• Training and Certification Opportunities
• Excellent work environment
• Tools Provided

Company Overview:

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grew to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates

Job Summary:

We are seeking an exceptional Center Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to manage the business to the highest operational standards and excellence in customer satisfaction.

This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.

Management experience in an automotive environment is required.

Candidates should have great interpersonal skills, an upbeat personality, strong work ethics, and a commitment to excellence with all levels of service.

Position Requirements:

Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.

Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:

• Customer interactions, service, and satisfaction
• Hiring and all aspects of good employee management
• Service bay management
• Inventory management, ordering, stocking
• Daily accounting management
• POS system maintenance
• Safety & warranty prevention
• Bottom-line profitability

Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.

Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.

Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.

Working Conditions:

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.