Automotive Call Center / Receptionist

Vwinvergrove; Inver Grove Heights (MN); On-site; USD 22,730 - 32,373; Full time

Job summary

Vwinvergrove in Inver Grove Heights is looking for Customer Service and Business Development Representatives. The role involves contacting customers, identifying their automotive needs, and building a network of referrals.

Candidates should possess strong customer service skills, excellent phone presence, and the ability to multi-task efficiently. An hourly rate starts at $20 plus commissions is offered for this position. Join us to create enjoyable customer experiences!

Qualifications

• Great customer service skills and motivation to be successful.
• Excellent phone presence and able to create and maintain customer relationships.
• Prior sales, call center, or BDC experience preferred.

Responsibilities

• Contact customers to identify automotive needs.
• Build rapport with customers to establish a referral network.
• Set appointments for service customers.

Skills

Customer Service Skills

Communication Skills

Computer Skills

Phone Skills

Sales Experience

Multi-tasking

Team Player

Bilingual

Tools

ADP

Outlook

Excel

Job description

VW of Inver Grove is looking for Customer Service and Business Development Representatives.

We value our employees & strive to make your work environment fun, professional & enjoyable. We also focus on bringing our customers the latest technology and creating a unique vehicle buying experience.

Job Description

• Contacting and communicating with customers to identifyautomotive needs
• Build rapport with customers to build a base ofreferrals to establish customer network
• Answer a high volume amount of inbound calls
• Set appointments for service customers
• Contact customers to confirm appointments
• Provide information on service incentives
• Must make outbound calls

Job Requirements

• Great Customer Service Skills & Motivation to beSuccessful
• Excellent phone presence
• Be Able to Create and Maintain Customer Relationships
• Strong Computer & Phone Skills (ADP, Outlook,Excel)
• Prior Sales, Call Center, or BDC Experience PREFERRED
• Great Communication Skills
• Able to multi-task
• Bi-lingual is always a plus!
• Team Player

Hourly Rate starting at $20 plus commissions