Automotive BDC (Internet) Representative

Woodfield Nissan; Elgin (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Elgin VW is hiring an Automotive Internet (BDC) Representative to manage internet leads and calls, following up with unsold opportunities, and coordinating with the sales team. The role emphasizes using the dealer CRM to its full potential and is a full-time, in-person position at our Elgin, IL location.

Prior automotive CRM experience is preferred, with training provided to ensure success. Experience with lead handling, phone communications, and a proactive approach to customer follow-up is

Qualifications

• Experience using automotive CRM systems and data to drive follow-up.
• Strong communication skills for calls and emails with customers.
• Willingness to participate in training and develop skills.

Responsibilities

• Handle internet leads, phone calls, and follow-ups to maximize sales opportunities.
• Coordinate with the sales team to drive customer visits and follow-up activities.
• Maintain accurate CRM records and document customer interactions.
• Support the sales process with timely responses to inquiries and appointments.

Skills

CRM experience

Lead follow-up

Telephone skills

Interpersonal communication

Tools

CRM software

Job description

Automotive Internet (BDC) Representative

Elgin VW at Randall Rd & I90 is now accepting resumes for highly motivated Business Development Professionals to join their team.

The right candidates will maintain and utilize the dealership's CRM tool to its full capability. You will be responsible for the handling of internet leads, phone calls, and unsold follow-ups. You will be interacting with the sales department to achieve maximum customer visits, customer follow-up, and handling of incoming phone calls. These are full-time positions, and we will provide the proper training to ensure success.

Experience in the Automotive Industry is preferred, but not necessary.

We provide:

• Commitment to internal promotions.
• Best in Industry Pay Program - Aggressive pay plans that reward top performers that include Salary plus bonuses.
• Over 500 New and Pre-owned vehicles are available in our group network.
• Professional work environment.
• Aggressive marketing strategy coupled with state-of-the-art digital marketing.
• Brand awareness along with an unmatched reputation for doing good business.

We offer a competitive salary and benefits, including medical, dental, vision, disability, life, and 401k, plus paid time off & vacation days in a great work environment!

We are an equal-opportunity employer and a drug-free workplace.

Job Type:

Full-time.

Benefits:

• 401(k).
• Dental insurance.
• Health insurance.
• Life insurance.
• Paid time off.
• Vision insurance.

Work Location:

In person.