Automotive Buying Center Coordinator

Haley Auto Group; Richmond (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Haley Express Car Buying Center in Richmond, VA is seeking a focused Buying Center Coordinator. This full-time role handles inbound inquiries about selling vehicles, schedules in-person appraisals, and performs outbound follow-up via phone, email, and text.

You will greet customers, gather basic vehicle information, and assist with transactions, maintaining strong customer service and a positive reputation.

Qualifications

• Strong communication skills across phone, text, email and in-person interactions.
• Proven organizational ability to prioritize tasks.
• Customer service oriented and professional presentation.
• 1-2 years in automotive industry preferred but open to all.
• Proficient in Microsoft Word/Excel/Outlook.

Responsibilities

• Handle inbound inquiries from customers interested in selling vehicles.
• Set appointments for quick in-person appraisals.
• Follow up with prospects via call, email, and text per CRM process.
• Greet customers on arrival, gather vehicle info, and facilitate the appraisal.
• Maintain high customer service standards and online reviews.

Skills

Communication

Organizational skills

Customer service

Multilingual (plus)

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

Job description

Haley Express Car Buying Center in Richmond, VA is seeking a focused Buying Center Coordinator. This full-time role handles inbound inquiries about selling vehicles, schedules in-person appraisals, and performs outbound follow-up via phone, email, and text.

You will greet customers, gather basic vehicle information, and assist with transactions, maintaining strong customer service and a positive reputation.