Automotive Business Development Coordinator

Ed Martin Acura; Indianapolis (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Vacation

401k match

Paid Training and ongoing development

Medical, Dental, Vision Insurance

Life Insurance

Flexible Work Schedules

Employee discounts on products & 5

Job summary

Ed Martin Acura in Indianapolis is seeking an experienced Business Development Coordinator to respond promptly to incoming leads and schedule sales appointments. You will work closely with the sales team to deliver a top-tier customer buying experience and guide prospects through initial information and financing options.

The role emphasizes timely, professional communication, CRM discipline, and ongoing collaboration with dealership staff to optimize lead conversion and customer satisfaction.

Qualifications

• Automotive business development experience required.
• Collaborative team player with positive attitude and drive to improve.
• Prompt, courteous and hardworking professional.
• Strong computer skills and basic tech proficiency.
• Valid driver’s license and clean record.
• Experience with VINSolutions or Auto Alert is a plus.

Responsibilities

• Answer customer calls and set sales appointments.
• Respond to internet, phone and live chat inquiries using templates and videos.
• Provide initial product information and direct customers to dealership resources.
• Present financing options based on customer needs.
• Follow up with leads not ready to commit or no-show.
• Participate in team sessions and maintain positive relationships with staff.
• Utilize CRM tracking system daily.

Skills

Automotive business development center

Team player with collaborative mindset

Prompt and courteous demeanor

Strong computer skills

Tools

VINSolutions

Auto Alert

Job description

Ed Martin Acura is looking for an experienced Business Development Coordinator. Working closely with the sales team, this candidate will be responsible for composing timely, professional responses to incoming leads to provide the best possible customer buying experience.

Every employee with Ed Martin Auto Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We offer a fantastic schedule and even better benefits!! Come join our team!

Benefits

• Paid Vacation
• 401k match
• Paid Training and ongoing development
• Medical, Dental, Vision Insurance
• Life Insurance
• Flexible Work Schedules
• Employee discounts on products & services
• Growth opportunities
• Health/Wellness

Responsibilities

• Answer customer calls and establish sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates and videos.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
• Utilize Customer Relationship Manager tracking system daily.

Qualifications

• Automotive Business Development Centerexperience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver's license
• Experience with VINSolutions and Auto Alert a plus