Automotive Branch Leader & Operations Coach

Sherwin-Williams Co.; Sarasota (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Sherwin-Williams Automotive Branch in Sarasota, FL seeks a Branch Assistant Manager to support the Branch Manager in driving sales, service, and store operations. This role covers customer service, merchandising, inventory control, finances, and safety, with supervision and training responsibilities for staff.

The position is full-time, Monday–Friday, 8am–5pm, at Automotive Branch #9213 in Sarasota. The incumbent will interact with customers, manage schedules, and help ensure compliance with

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must have a valid, unrestricted driver's license.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• At least 1 year of work experience in retail, sales, or customer service or completion of a Sherwin-Williams Development Program.
• Preferred: at least 3 years of experience in customer service, retail, or sales.
• Preferred: at least 1 year of experience in a Sherwin-Williams Automotive Branch.
• Preferred: at least 1 year of experience in an automotive aftermarket industry.
• Preferred: at least 1 year of leadership experience.
• Preferred: experience with Microsoft Office products and CRM systems.
• Preferred: associate's degree or higher in Business, Sales, or Marketing.
• Willingness to relocate for future job opportunities.

Responsibilities

• Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives.
• Support business strategies to increase sales and optimize profitability.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Ensure high levels of customer satisfaction through excellent service.
• Verify customer orders and transactions are completed and documented accurately.
• Maintain branch inventory levels.
• Ensure compliance with policies and procedures including safety, loss prevention, and security.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve any customer and/or employee complaints.
• Assist in determining staffing needs and develop work schedules.
• Analyze management and financial reports, including financial ratios relative to Profit & Loss("P&L").
• Assist with daily bank deposits.

Skills

Customer service

Retail sales

Leadership

Staff training

Inventory management

Job description

Sherwin-Williams Automotive Branch in Sarasota, FL seeks a Branch Assistant Manager to support the Branch Manager in driving sales, service, and store operations. This role covers customer service, merchandising, inventory control, finances, and safety, with supervision and training responsibilities for staff.

The position is full-time, Monday–Friday, 8am–5pm, at Automotive Branch #9213 in Sarasota. The incumbent will interact with customers, manage schedules, and help ensure compliance with