Automotive Branch Leader: Grow Sales & Customer Experience

Sherwin-Williams Co.; Columbia (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

Sherwin-Williams Automotive Branch in Columbia, SC is seeking a results-driven Branch Manager to oversee Store #9255 operations. You will direct scheduling, customer service, sales, marketing, merchandising and safety, while coaching staff to achieve store goals.

Ideal candidates have leadership experience in retail or sales, strong communication, and a focus on inventory control and financial reporting. Local relocation may be required.

Qualifications

• Must be at least eighteen (18) years of age.
• Authorized to work in the United States without sponsorship now or in the future.
• Valid, unrestricted Driver’s License.
• At least two years of work in customer service, retail, or sales.
• At least one year in a leadership role or supervising others.
• Ability to lift up to 50 lbs regularly and up to 70 lbs occasionally.

Responsibilities

• Develop business strategies to increase sales and profitability.
• Implement branch market plan based on market conditions and objectives.
• Conduct research and analyze financial and market metrics as needed.
• Perform credit investigations and analysis on new and existing accounts.
• Work with outside vendors to place orders for new product purchases.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain branch inventory and conduct regular physical inventories.
• Ensure compliance with safety, loss prevention, and security policies.
• Maintain merchandising standards and promotional displays.
• Provide accurate and timely reporting.
• Manage training, development, performance management, and corrective action.
• Create schedules and monitor staffing.
• Assist with daily bank deposits.
• Respond to and resolve customer and employee complaints.
• Support Sales Reps in developing and targeting new business.

Skills

Customer service

Leadership experience

Sales experience

Team supervision

Education

Associate degree or higher in Business / Sales / Marketing

Tools

Microsoft Office

Job description

Sherwin-Williams Automotive Branch in Columbia, SC is seeking a results-driven Branch Manager to oversee Store #9255 operations. You will direct scheduling, customer service, sales, marketing, merchandising and safety, while coaching staff to achieve store goals.

Ideal candidates have leadership experience in retail or sales, strong communication, and a focus on inventory control and financial reporting. Local relocation may be required.