Automotive BDC Specialist: Schedule Appointments

Madison Honda; Clinton (NJ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Strong company reputation

Job summary

Madison Honda in Clinton, NJ, is looking for a full-time Automotive Customer Service BDC Consultant. This role is pivotal in linking customers with our sales and service departments through effective communication and appointment scheduling. We offer a supportive work environment and comprehensive training to enhance your career in the automotive industry.

Applicants should have a high school diploma and experience in a customer service setting, with strong communication skills. Join us for an opportunity to grow professionally!

Qualifications

• Experience preferred in phone-based customer service or telemarketing.
• Enthusiastic and friendly demeanor is essential.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Answer incoming calls and schedule sales appointments.
• Make outbound calls to connect with customers.
• Log customer comments accurately in the system.
• Follow up with sales or service teams after appointments.

Skills

Phone-based customer service

Verbal communication

Written communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Madison Honda in Clinton, NJ, is looking for a full-time Automotive Customer Service BDC Consultant. This role is pivotal in linking customers with our sales and service departments through effective communication and appointment scheduling. We offer a supportive work environment and comprehensive training to enhance your career in the automotive industry.

Applicants should have a high school diploma and experience in a customer service setting, with strong communication skills. Join us for an opportunity to grow professionally!