Automotive BDC Sales Specialist: Drive Appointments

Smith Automotive Group; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Savings

PTO & Holiday Pay

Advancement opportunities

Training

Job summary

Smith Automotive Group is seeking an upbeat Appointment Setter in Atlanta, GA to manage inbound calls, perform targeted outbound outreach, and schedule sales and service appointments. You will log customer notes, update the CRM, and ensure timely follow-ups while meeting monthly goals.

Ideal candidates bring phone experience, a professional attitude, and the ability to multitask in a fast-paced environment. This on-site role includes comprehensive benefits and company training.

Qualifications

• High School Diploma or equivalent.
• Previous phone or telemarketing experience is preferred.
• Strong communication and professional demeanor at first contact.

Responsibilities

• Answer incoming calls using standard scripts and schedule sales or service appointments.
• Make outbound calls to generate new appointments and follow up on leads.
• Log customer comments and update records in the database.
• Coordinate appointment timing and confirm appointments with customers.
• Notify relevant departments when appointments are scheduled.

Skills

Phone etiquette

Telemarketing

Customer service

Multitasking

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Word

CRM software

Job description

Smith Automotive Group is seeking an upbeat Appointment Setter in Atlanta, GA to manage inbound calls, perform targeted outbound outreach, and schedule sales and service appointments. You will log customer notes, update the CRM, and ensure timely follow-ups while meeting monthly goals.

Ideal candidates bring phone experience, a professional attitude, and the ability to multitask in a fast-paced environment. This on-site role includes comprehensive benefits and company training.