Automotive BDC Sales

Orland Toyota; Tinley Park (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading auto dealership in Illinois seeks a BDC Representative dedicated to facilitating customer inquiries and ensuring a top-notch shopping experience. Responsibilities include managing internet inquiries and setting appointments for vehicle demonstrations, fostering customer satisfaction through excellent communication skills. Candidates should possess a valid driver's license, strong organizational abilities, and preferably some automotive BDC experience.

Benefits

Competitive pay plan

Monthly bonus opportunities

Health, Dental, Vision, and Life insurance

401(k) plan with company match

Paid vacation

Qualifications

• Previous Automotive BDC experience preferred.
• Valid driver's license required.
• Proficient with computer skills.

Responsibilities

• Handle all incoming internet inquiries professionally.
• Assist customers in vehicle selection with industry knowledge.
• Coordinate appointments for vehicle demonstrations.

Skills

Communication skills

Time management

Multitasking

Customer service

Bilingual skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Kowalis family opened its first dealership in the 1970s, beginning their mission to simplify the car shopping process. From the Service Department to the Showroom, they have created a high-end customer experience, which has contributed to their high employee retention rate, with many employees working there for decades. The company values treating people well, which fosters a positive environment to shop and work.

Today, Kowalis Auto Group remains family-owned and operated, with 100% customer satisfaction as a top priority.

Responsibilities

• Handle all incoming internet inquiries, emails, texts, and social media messages.
• Respond to emails professionally and courteously.
• Assist customers in vehicle selection, providing industry knowledge to ensure customer satisfaction.
• Coordinate with customers to set appointments for vehicle demonstrations.
• Guide customers to product information resources, including online sources.
• Promptly forward inquiries/messages to appropriate sales personnel and departments.
• Perform other duties as assigned.

Qualifications

• Previous Automotive BDC experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong time management, prioritization, and multitasking skills.
• Ambitious, goal-oriented, and eager to improve.
• Ability to meet sales quotas and closing percentages.
• Bilingual skills are a plus but not required.
• Proficient with computer skills.
• Valid driver's license required.

Benefits

• Competitive pay plan aimed at advancing driven BDC representatives.
• Monthly bonus opportunities.
• Health, Dental, Vision, and Life insurance.
• 401(k) plan with company match.
• Paid vacation.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.