Automotive BDC Representative

Jack Madden Ford; Norwood (MA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k) match

Paid time off

Paid Training

Job summary

Jack Madden Ford in Norwood, MA is seeking an Automotive BDC / Internet Sales Representative to join a high-volume sales team. This full-time role offers a competitive base salary plus uncapped commissions and a proven path to higher-level roles.

You'll handle inbound calls, internet leads, and text inquiries, schedule VIP appointments, and log interactions in the CRM. A valid driver's license and a dynamic, coachable attitude are essential.

Qualifications

• Confident phone presence and strong communication skills.
• Driven by goals, commissions, and performance bonuses.
• Comfortable using CRM software, phones, and basic computer programs.
• Punctual, eager to learn word tracks, and open to feedback.
• Valid driver's license required and pass background/drug screening.

Responsibilities

• Handle inbound phone calls, internet leads, and text inquiries from customers.
• Outbound calls and emails to set VIP appointments.
• Log all customer interactions in the CRM and manage daily follow-up tasks.
• Work with Sales Managers to confirm appointments and handoffs on the showroom floor.

Skills

Phone & Communication Skills

Money-Motivated

Tech-Savvy

Reliability & Coachability

Valid Driver’s License

Job description

Automotive BDC / Internet Sales Representative

Location: Jack Madden Ford - Norwood, MA

Job Type: Full-Time

Pay: $40,000 - $80,000+ / year (Competitive Base Salary + Uncapped Performance Commission)

About Us

Jack Madden Ford is one of the premier automotive dealerships in the region. We are expanding our Sales Business Development Center (BDC) and looking for motivated, energetic individuals to join our high-volume team.

Whether you are an experienced customer service pro or looking to start a lucrative career in automotive sales, we provide all the tools, technology, and training you need to succeed!

Why Join Our Team?

• No Late Nights & Closed Sundays! Enjoy a predictable schedule with work-life balance.
• High Earning Potential: Strong base salary plus aggressive commission bonuses.
• Career Growth: We promote from within to BDC Management and Sales Leadership roles.
• Comprehensive Benefits: Health, Dental, Vision, 401(k) match, and paid time off.
• Paid Training: Automotive experience is preferred, but we will train the right candidate who brings energy and a great attitude.

What You'll Do (Responsibilities)

• Handle inbound phone calls, internet leads, and text inquiries from customers interested in buying a vehicle.
• Outbound outreach via phone, personalized video messages, and emails to set VIP appointments.
• Log all customer interactions clearly in our CRM and manage daily follow-up tasks.
• Work directly with Sales Managers to confirm appointments and ensure a seamless handoff on the showroom floor.

What We're Looking For (Qualifications)

• Phone & Communication Skills: Confident tone, strong phone presence, and great listening skills.
• Money-Motivated: Driven by goals, commissions, and achieving monthly performance bonuses.
• Tech-Savvy: Comfortable navigating CRM software, phone systems, and basic computer programs.
• Reliability & Coachability: Punctual, eager to learn new word tracks, and open to feedback.
• Valid Driver’s License and passing a background/drug screening.

Schedule

• Monday to Saturday (Daytime shifts)
• Closed Every Sunday