Automotive BDC Representative

Great Lakes Auto Group; Findlay, Northern (OH, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training

Career growth

Health benefits

Retirement benefits

Team environment

Job summary

Great Lakes Auto Group is looking for a motivated BDC Sales Consultant to join our sales team in Findlay, Ohio. You’ll engage with potential customers, build relationships, and ensure outstanding service at every touchpoint while driving lead quality and engagement.

The role offers $14/hour plus commission, comprehensive training, and opportunities for career growth within the company. A background in a dealership and CRM proficiency are highly valued.

Qualifications

• Minimum 1–2 years in a dealership setting preferred.
• High school diploma or equivalent; some college preferred.
• Experience in customer service or sales is a plus.

Responsibilities

• Communicate with prospective customers via phone, email, and other channels.
• Identify and qualify leads and assess needs.
• Schedule appointments and follow up to nurture relationships.
• Provide information about products, pricing, and promotions.
• Record and maintain accurate customer information in the CRM.
• Collaborate with the sales team for smooth handover of qualified leads.
• Meet and exceed monthly targets and KPIs.

Skills

Customer service

CRM software

Communication

Team collaboration

Time management

Education

High school diploma or equivalent

Some college education preferred

Tools

CRM software

Job description

Description

We are currently seeking a highly motivated and customer-focused BDC Sales Consultant to join our sales team!!

As a BDC Consultant (Business Development Center) you will play a vital role in driving our business forward. You will be responsible for engaging with potential customers, building relationships, and ensuring that our customers receive outstanding service at every touchpoint. Your exceptional communication skills, enthusiasm, and dedication to customer satisfaction will be key to your success in this role.

Pay:

• $14/hour plus commission

Key Responsibilities:

• Effectively communicate with prospective customers via phone, email, and other communication channels.
• Identify and qualify potential leads and assess their needs and preferences.
• Schedule appointments and follow-up with customers to maintain engagement and nurture relationships.
• Provide information about our products/services, pricing, and promotions.
• Record and maintain accurate customer information in our CRM system.
• Collaborate with the sales team to ensure a smooth handover of qualified leads.
• Meet and exceed monthly performance targets and KPIs.

Benefits:

• Comprehensive training and ongoing professional development.
• Opportunity for career growth within the company.
• Health, dental, and retirement benefits.
• A positive and inclusive work environment with a collaborative team.

Requirements

Requirements

Qualifications:

• Minimum of one to two years in a dealership setting preferred.
• High school diploma or equivalent; some college education preferred.
• Proven experience in a customer service or sales role is a plus.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using CRM software and other business communication tools.
• Positive attitude, self-motivated, and customer-focused.