Automotive BDC Rep – Fast-Paced Sales Support

Mark Wahlberg Chevrolet; Avon (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance and AD&D

401k

Critical Illness Insurance

Accident Insurance

Short and Long Term Disability

Job summary

A local automotive dealership in Minnesota is seeking a BDC Representative to enhance customer experiences through effective communication and multitasking. In this full-time position, you will be responsible for handling inquiries, scheduling appointments, and maintaining customer records. Candidates should have notable communication skills and prior experience in customer service, especially within the automotive sector. A range of benefits including medical and retirement plans are offered.

Qualifications

• Previous experience in customer service or call center environment preferred.
• Automotive industry 2 years experience.

Responsibilities

• Handle incoming phone calls, emails, and chat inquiries from potential customers.
• Schedule appointments for customers with our sales team.
• Follow up with customers to ensure their needs are met.
• Update customer information in our database.
• Collaborate with other departments for seamless service.

Skills

Excellent verbal and written communication skills

Ability to multitask

Proficient in computer skills

Strong attention to detail

Tools

Microsoft Office

CRM software

Job description

A local automotive dealership in Minnesota is seeking a BDC Representative to enhance customer experiences through effective communication and multitasking. In this full-time position, you will be responsible for handling inquiries, scheduling appointments, and maintaining customer records. Candidates should have notable communication skills and prior experience in customer service, especially within the automotive sector. A range of benefits including medical and retirement plans are offered.