Automotive BDC Manager: Growth, CRM & Marketing

McGrath Imports, Inc.; Illinois; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Superior industry pay

Competitive and motivating environment

Paid training and efficient onboarding

401K

Full medical benefits

Paid time off

Advancement available

Job summary

McGrath Imports, Inc. is seeking a full-time team member focused on providing exceptional customer experience. Responsibilities include answering phone calls, scheduling sales appointments, managing CRM entries, and following up with leads. Qualifications include a High School Diploma or GED, strong communication skills, and experience in automotive sales. The role offers a competitive environment with paid training, 401K, and full medical benefits. Join us in our commitment to excellence and professional growth.

Qualifications

• High School Diploma or GED required, Bachelor's Degree preferred.
• Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.
• Working PC knowledge, Excel and the ability to navigate the internet is required.
• Ability to multitask in a fast-paced environment.
• Professional work ethic.
• Customer service skills.
• Good time management skills.
• Outstanding communication skills.
• Enthusiastic with high energy throughout the sales workday.
• Automotive sales and outbound calling experience.
• Management and leadership skills.

Responsibilities

• Answer all incoming phone calls and schedule a sales appointment.
• Follow up with all previous leads.
• Create customer contact notes in CRM.
• Monitor and update follow up process in CRM.
• Respond to customer website requests via text, email, or phone their preference.
• Notify necessary departments when an appointment is scheduled.
• Navigate through dealership software to prospect and solicit new business.
• Assist the sales department’s efforts to increase automotive sales.
• Ability to meet or exceed monthly goals.
• Analyze current sales data and look for areas to improve.
• Oversee our digital marketing campaign.
• Set quotas and appointment goals, driving sales, and tracking results.

Job description

McGrath Imports, Inc. is seeking a full-time team member focused on providing exceptional customer experience. Responsibilities include answering phone calls, scheduling sales appointments, managing CRM entries, and following up with leads. Qualifications include a High School Diploma or GED, strong communication skills, and experience in automotive sales. The role offers a competitive environment with paid training, 401K, and full medical benefits. Join us in our commitment to excellence and professional growth.