Automotive BDC & Lead Development Specialist

Raylaethem; Detroit (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly pay plus monthly bonuses

Medical, Dental, and Vision Packages

Paid Holidays and Paid Time Off

401K Plans

Training and mentorship

Employee pricing and dealership benefits

Job summary

Raylaethem in Detroit, Michigan is seeking a motivated and customer-focused Sales BDC Representative to join their team. This role allows for the opportunity to start a long-term career in the automotive industry with the potential to transition into a Sales Consultant. Responsibilities include handling customer inquiries, scheduling appointments, and maintaining customer records. The company offers competitive pay, medical benefits, training, and a positive work environment.

Qualifications

• Strong communication skills are essential for the role.
• A positive attitude and professional appearance are important.
• Motivation and goal orientation are required.
• Experience in customer service or sales is an asset.
• A valid driver's license and clean driving record are needed.

Responsibilities

• Respond to incoming internet leads, phone calls, and customer inquiries.
• Schedule appointments for the sales team.
• Follow up with prospective customers via phone, text, and email.
• Maintain accurate customer records in the CRM.
• Assist in generating showroom traffic and sales opportunities.
• Provide excellent customer service throughout the buying process.
• Learn dealership sales processes and product knowledge.

Skills

Strong communication and interpersonal skills

Positive attitude and professional appearance

Comfortable on the phone and with technology

Self motivated and goal oriented

Customer service or sales experience

Job description

Raylaethem in Detroit, Michigan is seeking a motivated and customer-focused Sales BDC Representative to join their team. This role allows for the opportunity to start a long-term career in the automotive industry with the potential to transition into a Sales Consultant. Responsibilities include handling customer inquiries, scheduling appointments, and maintaining customer records. The company offers competitive pay, medical benefits, training, and a positive work environment.