Automotive BDC Coordinator | Lexus of Wilmington

MileOne Autogroup; Wilmington (DE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Employee Purchase Program

Scholarship Program

Job summary

A leading automotive group in Wilmington, Delaware, is seeking to hire a customer-focused individual for a full-time position. The ideal candidate will manage customer communications, schedule appointments, and collaborate with various departments to enhance operational efficiency. Strong communication and organizational skills are essential, along with preferred experience in the automotive industry or customer service. The company offers a supportive environment with growth opportunities and various employee benefits.

Qualifications

• Experience in customer service or the automotive industry is preferred.
• Proficiency in CRM software and basic computer skills.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Skills

Strong communication skills

Organizational skills

Customer service experience

Proficiency in CRM software

Job description

Job DescriptionThis is a Full Time Position - Must be able to work a flexible 40-hour workweek, with rotating evenings and Saturday work.**Experience Everything MileOne has to Offer:**Supportive Environment: Collaborate with a dedicated team in a friendly atmosphere. Career Growth: We prioritize professional development and advancement opportunities. Customer Focus: Help create exceptional experiences for our valued customers.**Essential Duties:**Manage inbound and outbound communications with customers. Schedule appointments and follow up on leads. Collaborate with sales and service departments to ensure seamless operations.**Qualifications:**Strong communication and organizational skills. Experience in customer service or the automotive industry is preferred. Proficiency in CRM software and basic computer skills.**Our MileOne Employee Advantage:**MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.MileOne Benefits:MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.HEGE123***MileOne Autogroup represents 73 franchises with 25 automotive brands and operates 56 service centers in Maryland, Pennsylvania, Virginia, North Carolina, Delaware and Missouri. Its portfolio includes the Heritage, Herb Gordon, Annapolis, MotorWorld, Hall and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.******We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.***