Delivery Coordinator | Lexus Wilmington

MileOne Autogroup; United States; On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Training & mentoring

Advancement opportunities

Positive work environment

CRM & Inventory systems

Job summary

MileOne Autogroup is seeking a Delivery Coordinator in a direct-to-consumer role focused on at-home deliveries and vehicle transport among Lexus dealership locations. You will introduce customers to service teams and confirm hours of operation, providing follow-up to ensure satisfaction and potential progression to Service Advisor or Sales.

Candidates should have a valid driver’s license, be 18+, and bring 2 years of retail or direct-to-consumer sales experience.

Qualifications

• Valid Driver’s License
• Must be at least 18 years old
• 2 years of Retail/Direct to consumer sales experience
• Bilingual skills preferred
• Must be able to effectively communicate features of the vehicle and navigate customer inquiries

Responsibilities

• Responsible for at-home deliveries and transporting vehicles between stores
• Introduces customers to service and parts personnel, indicating shop location and hours
• Follows up with all sales and warranty customers within 48 hours to ensure satisfaction
• Career growth to Service Advisor or Sales Associate

Skills

Retail sales

Direct-to-consumer

Communication

Night/weekend availability

Tools

CRM software

Job description

Job Description Join Our Team as a Delivery Coordinator at Lexus Wilmington! At Lexus Wilmington, we don’t just hand over the keys — we deliver confidence, excitement, and an unforgettable experience. As our Delivery Coordinator, you’ll be the final touch in a customer’s journey to luxury ownership, ensuring every guest leaves fully confident in their new Lexus and thrilled about the road ahead.

Direct-to-consumerExperience Everything MileOne has to Offer:

• Competitive compensation
• Training and mentoring
• Great opportunities for advancement
• Positive, success-driven work environment
• State-of-the-art CRM, Inventory management & Internet resources

Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Essential Duties:

• Responsible for at-home deliveries and transporting vehicles between other Lexus and Heritage stores
• Introduces customers to service and parts personnel, indicating shop location and hours of operation
• Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction
• Career Growth to Service Advisor or Sales Associate

Qualifications:

• Valid Driver’s License
• Must be at least 18 years old
• 2 years of Retail/Direct to consumer sales experience
• Bilingual skills is preferred
• Must be able to effectively communicate and demonstrate each feature of the vehicle
• Must be available to work nights, weekends
• Ability to explain technology to individuals who may/may not be technologically inclined
• Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.

HEGE123 MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.

We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best.

We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.