Automotive Assistant Service Manager

Midas; Hazlet Township (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Midas is seeking an Automotive Service Manager to oversee retail store operations focused on vehicle inspection, diagnosis, and repair. This role includes leading a team, ensuring exceptional customer service, and managing various service department activities. Candidates should possess a strong background in automotive services and leadership skills.

Benefits

Medical, Dental and Vision

5 day work week

Paid Vacation/Sick Time

401k

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.

Responsibilities

• Manage and direct automotive service activities.
• Oversee complete vehicle inspections and make recommendations.
• Deliver pricing estimates and promote shop specials.

Skills

Customer Service

Communication

Leadership

Team Building

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midasautomotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise employees
• Oversee technicians’ inspections, diagnosing and repairing of vehicles
• Maintain inventory counts

Benefits

• Medical, Dental and Vision
• 5 day work week
• Paid Vacation/Sick Time
• 401k

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends.
• Valid driver’s license