Automotive Assistant Service Manager

Midas International, LLC; Gardner (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading automotive service provider as an Assistant Service Manager, where you will oversee technicians and ensure exceptional customer service. In this role, you will manage operations, conduct vehicle inspections, and provide comprehensive recommendations to customers. This dynamic position offers opportunities for growth within a company dedicated to excellence in the automotive industry. With competitive pay and a supportive environment, this is a fantastic chance to advance your career while making a positive impact in your community. If you are passionate about cars and customer service, we want you on our team!

Benefits

Paid training and certification

Paid time off

Bonus Pay negotiable based on experience

Qualifications

• 2 years of experience in a service manager role required.
• Strong general automotive knowledge and leadership skills needed.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Deliver exceptional customer service and oversee vehicle inspections.
• Supervise staff and maintain shop organization.

Skills

Customer Service

General Automotive Knowledge

Leadership

Inventory Management

Education

2+ years of service manager experience

Job description

Responsibilities

As a Midas automotive assistant service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Supervise up to five employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license
• Competitive Pay - BASE WITH TOTAL COMP OF $1000+ PER WEEK
• Paid training and certification
• Paid time off
• Bonus Pay negotiable based on experience

Schedule:

• 8 hour shift

Compensation: $45,000.00 - $65,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.