Automotive Assistant Manager / Service Advisor

Auto-Care-Plus-; Chichester (NH); On-site; USD 45,000 - 55,000; Full time

Job summary

Kezar Automotive, part of the Auto Care Plus family, is hiring an Automotive Assistant Manager / Service Advisor for our shop in Chichester, NH. This role combines customer service leadership with automotive service expertise, coordinating with technicians and managing daily operations.

The ideal candidate has experience as a Service Advisor or in a similar role, with strong communication and organizational skills, and a willingness to take on leadership responsibilities.

Qualifications

• Experience as an automotive Service Advisor or Assistant Manager
• Strong customer communication and organizational skills
• Ability to explain repairs clearly to customers
• Ability to manage scheduling and prioritize tasks
• Willing to lead and grow into greater leadership

Responsibilities

• Greet customers and explain service needs
• Build estimates and obtain customer authorization
• Keep customers updated during repairs
• Schedule appointments and manage shop workflow
• Coordinate with technicians to keep jobs moving
• Maintain organized, productive shop environment
• Support Store Manager with daily operations
• Build long-term customer relationships through honesty and service
• Foster a positive, team-first atmosphere

Skills

Customer service

Leadership

Communication

Organization

Tools

Scheduling software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Automotive Assistant Manager / Service Advisor

3 days ago Requisition ID: 1526

Salary: $50,000.00 Annually

Are you great with people, organized, and comfortable keeping a busy automotive shop moving in the right direction?

Kezar Automotive, part of the Auto Care Plus family, is looking for an Assistant Manager / Service Advisor to join our team in Chichester, NH. This is a great opportunity for an experienced Service Advisor or automotive professional who enjoys working with customers, supporting technicians, and taking on additional leadership responsibility.

What You'll Do

In this role, you'll be a key part of the day-to-day operation of the shop. You'll work closely with the Store Manager, our technicians, and our customers to make sure we deliver a great experience from the first phone call through vehicle pickup.

Responsibilities include:

• Greet customers and help them understand their vehicle's service and repair needs
• Build estimates, present recommendations, and obtain customer authorization
• Keep customers updated throughout the repair process
• Schedule appointments and help manage the daily workflow of the shop
• Communicate effectively with technicians to keep jobs moving
• Help prioritize work and maintain an organized, productive environment
• Support the Store Manager with daily operations and step in where needed
• Build long-term relationships with customers through honesty, communication, and great service
• Help create a positive, team-first atmosphere for both employees and customers

What We're Looking For

We're looking for someone who combines strong customer service skills with leadership potential.

The ideal candidate:

• Has automotive Service Advisor, Assistant Manager, or similar experience
• Is confident talking with customers and explaining repairs in an easy-to-understand way
• Has strong communication and organizational skills
• Can comfortably handle phones, scheduling, estimates, customer updates, and multiple priorities
• Understands the importance of customer retention and building trust
• Works well with technicians and understands how to help manage shop workflow
• Is dependable, positive, and willing to jump in wherever needed
• Wants an opportunity to grow into greater leadership responsibility

Why Auto Care Plus?

At Auto Care Plus, We're focused on building strong teams, creating opportunities for our employees, and providing an experience that keeps customers coming back.

You’ll have the opportunity to join an established local shop while also being part of a growing automotive organization throughout New England.

We're looking for someone who doesn't just want to work the service counter, but wants to help lead the shop, develop relationships with customers, support the team, and become an important part of Kezar Automotive's continued success.

If you're an experienced Service Advisor who's ready for the next step in your career, we'd love to talk with you.