Automotive Assistant Manager: Lead Team & Guest Experience

Jiffy Lube; Waukegan (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid training

Time off

Employee discounts

Job summary

Jiffy Lube is hiring for an Automotive Assistant Manager in Illinois. This role combines leadership and hands-on supervision to ensure top-quality preventive maintenance and guest satisfaction at our service center in Waukegan.

You will lead technicians, coach staff, manage inventory, and ensure compliance with standards while building strong relationships with guests. A high school diploma and automotive service exposure are preferred; extensive training is provided.

Qualifications

• Leadership experience in a service or retail setting.
• Strong customer service and guest relations.
• Ability to coach and develop team members.

Responsibilities

• Provide exceptional customer service to Jiffy Lube guests.
• Lead and coach teammates, ensuring their career development.
• Oversee store operations to ensure compliance and quality standards.
• Manage store inventory, product ordering, and receiving.
• Assist technicians in performing routine maintenance and minor services.
• Perform building and shop maintenance to improve appearance.

Skills

Leadership

Customer service

Team coaching

Education

High school diploma or GED

Job description

Jiffy Lube is hiring for an Automotive Assistant Manager in Illinois. This role combines leadership and hands-on supervision to ensure top-quality preventive maintenance and guest satisfaction at our service center in Waukegan.

You will lead technicians, coach staff, manage inventory, and ensure compliance with standards while building strong relationships with guests. A high school diploma and automotive service exposure are preferred; extensive training is provided.