Automotive Assistant Manager: Lead Shop Growth & Service

Midas International, LLC; Spring (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Midas International, LLC is seeking an Assistant Manager to support the Store Manager in daily operations, drive store performance, and balance safety, efficiency, customer satisfaction, and profitability in a fast-paced automotive service environment.

The role focuses on leading teams, improving customer service, managing scheduling and payroll, overseeing vehicle inspections, and ensuring environmental and safety standards are met while building a culture of operational excellence.

Qualifications

• Minimum of 2 years of assistant management, supervisory, or leadership experience in automotive service or related industries.
• General automotive knowledge and understanding of vehicle maintenance and repair services.
• Excellent customer service and relationship-building skills.
• Strong verbal and written communication abilities.
• Proficiency with POS systems, computer applications, and internet-based tools.
• Leadership and team-building skills with the ability to motivate employees.

Responsibilities

• Support recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees.
• Deliver exceptional customer service by listening to and consulting with customers regarding vehicle needs.
• Follow up with customers regarding requested services, repair status, and estimated completion times.
• Assist in overseeing vehicle inspections and preparing comprehensive repair recommendations.
• Build computerized repair orders and help source required parts.
• Present and discuss repair estimates and promote shop service specials.
• Help lead, train, and motivate team members while reinforcing the company’s vision, values, and culture.
• Support sales, accounting, and administrative functions performed by Service Advisors.
• Assist in overseeing technicians performing inspections, diagnostics, and repairs on various vehicles.
• Help maintain accurate inventory counts and monitor inventory control procedures.
• Assist in controlling operating expenses and supporting profitability goals.
• Ensure facility cleanliness, organization, and environmental compliance standards are maintained.
• Assist with payroll processing, employee scheduling, and timekeeping records.
• Help prepare and submit daily sales and operational reports.
• Support the Store Manager in achieving sales, productivity, and customer satisfaction goals.
• Monitor adherence to company policies, procedures, and safety standards.
• Act as Manager-on-Duty in the absence of the Store Manager.

Skills

Leadership

Customer service

Communication

Team building

Scheduling

Problem solving

Tools

POS systems

Computer applications

Internet tools

Job description

Midas International, LLC is seeking an Assistant Manager to support the Store Manager in daily operations, drive store performance, and balance safety, efficiency, customer satisfaction, and profitability in a fast-paced automotive service environment.

The role focuses on leading teams, improving customer service, managing scheduling and payroll, overseeing vehicle inspections, and ensuring environmental and safety standards are met while building a culture of operational excellence.