Automotive Advanced Service Technician

ZipRecruiter; Platte City (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading automotive service company in Platte City, MO, as an Advanced Service Technician. Your expertise will ensure high-quality vehicle repairs and exceptional customer service. You'll mentor junior technicians and uphold the company's standards of excellence in automotive service.

Benefits

Weekly Payroll

401(k) or Roth Retirement Services

Medical, Dental and Vision insurance options

Employer Paid Life Insurance Plan

Accrual of Paid Time Off

Paid Holidays

Assistance Program

Qualifications

• Proven record of excellence in vehicle repair and customer service.
• Effective communication skills to convey technical information.

Responsibilities

• Ensure vehicles are repaired to meet manufacturer specifications.
• Provide exceptional customer service and guide service decisions.
• Mentor junior technicians and support their development.

Skills

Communication

Leadership

Education

ASE Certification

Job description

Job DescriptionJob Description

My KC TiresinPlatte City, MO,is seeking an Automotive Advanced Service Technician.

Company Overview:

At My KC Tires, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.

Opportunity:

Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.

Position Overview:

As an Advanced Service Technician at My KC Tires, you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards sets the standard for operational efficiency and customer satisfaction.

Key Responsibilities:

• Demonstrate mastery in automotive service repair, ensuring that vehicles are repaired to meet manufacturer specifications and company's standards of quality and customer experience.

• Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.

• Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality.

• Mentor junior technicians, sharing knowledge and expertise to support their growth and development within the operation.

• Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.

• Maintain awareness of evolving vehicle technologies and industry developments.

Qualifications:

• ASE Certified with a proven record of accomplishment of excellence in vehicle repair and customer service.

• Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while maintaining high-quality standards.

• Effective communication skills and the ability to convey complex technical information to customers clearly and understandably.

• Demonstrated leadership abilities and a commitment to mentoring and developing apprentice and junior technicians.

• Dedication to upholding the company's standards of excellence in automotive service and customer experience.

Benefits:

• We Offer Weekly Payroll

• Retirement Services of 401(k) or Roth

• Medical, Dental and Vision insurance options

• Employer Paid Life Insurance Plan up to $50,000

• Employee, Dependent and Supplemental Insurance

• Accrual of Paid Time Off in first year and Paid Holidays

• Assistance Program

Employment Eligibility:

A Formal Application for Employment and Background Screening Authorization is required.

Applicants must hold a current and valid driver’s license.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.