Automobile Credit Clerk/Customer Service

Leaders Financial; Staten Island Junction (NJ); Presencial; USD 21 000 - 28 000; Tempo parcial

Resumo da oferta

Leaders Financial is seeking a part-time administrative assistant to support the Credit Manager and office operations in New Jersey. You will handle paperwork, pull and enter data, contact dealers, and manage customer communications with accuracy and discretion.

Ideal candidates are well spoken, organized, and capable of handling multiple tasks under pressure while delivering reliable clerical support and timely correspondence.

Qualificações

• Familiarity with credit paperwork and processes.
• Strong numerical/math skills for numbers in forms.
• Ability to multitask in a busy office setting.
• Excellent customer service and communication with clients.

Responsabilidades

• Assist Credit Manager with paperwork requests.
• Maintain security by following procedures and policies; handle sensitive information.
• Pull/Run credit reports for auto loan applications and locate old files.
• Prepare automobile contracts and enter data into the system for dealers.
• Some contracts may be handwritten.
• Deal with dealers and answer phones.
• Update information on accounts and provide customer service.
• Perform general clerical tasks: filing, scanning, letters, and separate paperwork.
• Prepare and mail denial letters to customers.

Conhecimentos

Computer skills

Math skills

Multi-tasking

Customer service

Phone skills

Descrição da oferta de emprego

Responsibilities

• Assisting Credit Manager with their request of paperwork.
• Maintains Security by following procedures and policies, Handling Sensitive information.
• Pull/Run Credit reports for Auto Loans applications and find old loan applications.
• Preparing Automobile contracts, entering all information into computer for dealers.
• Some contracts could be prepared by handwritten.
• Dealing with Dealers and contacting dealers, answering phones.
• Update Information on accounts/customer service.
• All Clerical work that asked to be done for the office, filing, scanning, letters and separate paperwork.
• Work on denial letters and mailing out letters to our customers.

Skills/ Qualifications

• Computer Experience a must.
• Math skills a must.
• Multi-tasking.
• Customer Service.

Well Spoken, Organization, Phone skills, informing others, Resolving Conflict, Customer Focus, Reporting skills, Attention to Detail, Documentation skills, handles Pressure and Fast Learner.

Part time Job--- Bilingual Preferred but not necessary Monday thru Friday.

****1/2 day on Saturday a MUST.