Automation Project Manager: Cross‑Team Delivery

Rndautomation; Franklin (MA); On-site; USD 82,000 - 100,000; Full time

Job summary

iAutomation, a high technology distributor of industrial automation components, is seeking a Project Manager in Franklin, Massachusetts. The role serves as the primary liaison between customers, the iAutomation Sales team, and internal operations to translate expectations into actionable plans.

You will coordinate ECOs, new product introductions, and quality issues while maintaining proactive communication with customers.

Qualifications

• Requires a Bachelor's degree in analytical, Engineering, Business or a related field with 3+ years of experience in managing projects, preferably in a manufacturing or engineered products environment.
• Demonstrated ability to manage multiple priorities and projects simultaneously.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Experience working in cross-functional teams.
• Strong Microsoft Excel experience.
• Microsoft Project / Planner experience is desired.

Responsibilities

• Serve as the primary project interface between customers, the iAutomation Sales team, and internal operational functions.
• Communicate customer expectations to internal stakeholders in a timely and clear manner to ensure alignment and execution.
• Develop and maintain comprehensive project plans to manage ECO changes, new product introductions, and resolution of quality concerns.
• Coordinate cross-functional efforts across engineering, purchasing, quality, and production to ensure timely delivery of customer requirements.
• Track and manage project milestones, deliverables, and timelines using Kanban metrics to ensure alignment with customer commitments.
• Proactively communicate any significant schedule or delivery changes to the customer, along with supporting rationale and recovery plans.
• Participate in customer and internal meetings as needed to report project status and resolve issues.
• Support continuous improvement initiatives based on lessons learned from past projects.
• Conduct post-project evaluations, identifying successes, challenges, and areas for improvement for future projects.

Skills

Excel

Microsoft Project/Planner

Cross-functional teamwork

Communication skills

Education

Bachelor’s degree in analytical, Engineering, Business or related field

Job description

iAutomation, a high technology distributor of industrial automation components, is seeking a Project Manager in Franklin, Massachusetts. The role serves as the primary liaison between customers, the iAutomation Sales team, and internal operations to translate expectations into actionable plans.

You will coordinate ECOs, new product introductions, and quality issues while maintaining proactive communication with customers.