Automation & Process Improvement Program Analyst

mPower; Bethesda (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

mPower, Inc., located in Bethesda, Maryland, is seeking a skilled Program Analyst. In this role, you will provide strategic support by analyzing program performance and identifying automation opportunities to drive process improvements.

The ideal candidate has over 7 years of experience in program analysis and strong analytical skills. You will support client operations to optimize efficiency and enhance decision-making through innovative solutions. Join our team and contribute to impactful program changes.

Qualifications

• 7+ years of experience in program analysis or operational analysis.
• Experience supporting complex programs within government or large environments.
• Strong ability to translate data into actionable insights.

Responsibilities

• Perform general administration and advisory services.
• Identify opportunities to automate manual processes.
• Collaborate with teams to implement automation solutions.
• Analyze existing workflows to identify inefficiencies.

Skills

Analytical skills

Problem-solving skills

Automation implementation

Communication skills

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office (Excel, PowerPoint, SharePoint)

Data visualization tools

Job description

mPower, Inc., located in Bethesda, Maryland, is seeking a skilled Program Analyst. In this role, you will provide strategic support by analyzing program performance and identifying automation opportunities to drive process improvements.

The ideal candidate has over 7 years of experience in program analysis and strong analytical skills. You will support client operations to optimize efficiency and enhance decision-making through innovative solutions. Join our team and contribute to impactful program changes.