Program Analyst: Automation & Process Improvement

mPower, Inc.; Bethesda (MD); On-site; USD 95,000 - 125,000; Full time

Job summary

mPower, Inc. is seeking a Program Analyst to provide strategic and operational support. This role involves analyzing program performance, identifying automation opportunities, and enhancing operational efficiency. The ideal candidate should have a Bachelor's degree in a relevant field and at least 7 years of experience. Responsibilities include leading process improvements and collaborating with teams on automation solutions.

Join mPower, Inc. and contribute to innovative initiatives that enhance program outcomes. Competitive salary ranging from $95,000 to $125,000 annually with opportunities in a dynamic work environment.

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, or related field.
• 7+ years of experience in program analysis or operational analysis.
• Experience in government or large organizations.

Responsibilities

• Assist in administration and advisory services.
• Prepare HR packages.
• Plan and monitor activities for strategic alignment.
• Identify automation opportunities.
• Collaborate on automation solutions.
• Lead pilot initiatives for new technologies.
• Analyze workflows for inefficiencies.
• Implement process improvements.
• Document improved processes and develop SOPs.
• Facilitate workshops on process improvement.

Skills

Analytical skills

Automation implementation

Microsoft Office proficiency

Problem-solving

Communication skills

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft SharePoint

Data visualization tools

Job description

mPower, Inc. is seeking a Program Analyst to provide strategic and operational support. This role involves analyzing program performance, identifying automation opportunities, and enhancing operational efficiency. The ideal candidate should have a Bachelor's degree in a relevant field and at least 7 years of experience. Responsibilities include leading process improvements and collaborating with teams on automation solutions.

Join mPower, Inc. and contribute to innovative initiatives that enhance program outcomes. Competitive salary ranging from $95,000 to $125,000 annually with opportunities in a dynamic work environment.