Automation & Process Improvement Analyst

Fairview Health Services; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

PTO & Sick Time

Tuition Reimbursement

Retirement Plan

Earned Wage Access

Job summary

Fairview Health Services is seeking a Technology Solutions Analyst to automate processes, oversee projects, and ensure data accuracy and efficiency across the organization. You will collaborate with multiple departments to streamline operations, support strategic initiatives, develop automated processes, and manage data and reports.

Ideal candidates bring 2-4 years of analytics or process improvement experience, proficiency with Power BI and Power Automate, plus strong communication and project

Qualifications

• 2-4 years in business analyst or process improvement roles.
• Proficiency in process analysis and improvement techniques.
• Experience with Power Suite tools (Power BI, Power Automate) developing dashboards and automating workflows.
• Understanding of business processes and requirements gathering with stakeholder interviews.
• Ability to document detailed reports and process documentation.
• Project management experience on small to medium projects.
• Root cause analysis and identifying improvement opportunities.
• Experience with workflow automation to streamline processes.
• Communication and presentation skills with stakeholders.
• Multitask and work independently.
• Defining and tracking KPIs in projects.
• Proficiency with ServiceNow or similar tools.

Responsibilities

• Conduct detailed process analysis to identify inefficiencies and areas for improvement, using data analysis techniques.
• Develop and implement process improvement plans and strategies, coordinating with cross-functional teams.
• Create and maintain process documentation, including flowcharts and SOPs.
• Facilitate process improvement workshops and training sessions to gather input and share best practices.
• Collaborate with cross-functional teams to gather and document business requirements for process improvements.
• Analyze data to identify trends and root causes of process issues, using tools like Power BI.
• Monitor and track the progress of process improvement projects, ensuring timelines and goals are met.
• Stay up-to-date with industry best practices and emerging trends to inform process improvement efforts.

Skills

Power BI

Power Automate

Process analysis

Stakeholder interviews

Requirements gathering

KPI definition

Data analysis

Project management

Root cause analysis

Workflow automation

Communication

Presentation skills

Multitasking

Independent work

ServiceNow

Education

B.S./B.A. in Information Technology, Computer Science, Business Administration, or a related field

Combination Education & Experience

Tools

Power BI

Power Automate

ServiceNow (SN)

Job description

Fairview Health Services is seeking a Technology Solutions Analyst to automate processes, oversee projects, and ensure data accuracy and efficiency across the organization. You will collaborate with multiple departments to streamline operations, support strategic initiatives, develop automated processes, and manage data and reports.

Ideal candidates bring 2-4 years of analytics or process improvement experience, proficiency with Power BI and Power Automate, plus strong communication and project