Automation Business Process Analyst – AI-30403

Rush University Medical Center; Chicago (IL); On-site; USD 58,000 - 85,000; Full time

Job summary

Rush University Medical Center is seeking an Automation Business Process Analyst – AI to improve how work gets done across healthcare operations, research administration, compliance, and University functions.

In this role, you’ll partner with stakeholders and technical teams to identify process improvement opportunities, gather requirements, analyze workflows, and help deliver automation and AI-powered solutions that make a meaningful difference.

Qualifications

• Bachelor’s degree or 7+ years related IT work experience.
• General understanding of Agentic AI and orchestration in healthcare industry.
• 5+ years experience with RPA, UiPath or major platforms (Epic, ServiceNow, Workday, Salesforce etc).
• 5+ years experience documenting requirements and workflows.
• Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams.
• Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users.
• Ability to coach, mentor, and provide feedback.
• Analytical, multi-tasking and problem-solving skills.

Responsibilities

• Gather requirements and understand current business processes for automation candidates.
• Lead end-to-end process analysis initiative, mapping current state and working with Architect to design future state process.
• Identify opportunities for automation use cases and educate the business about viable automation.
• Facilitate discovery workshops for automation programs, including managing stakeholders and supporting automation design.
• Assist in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance.
• Creates automation business cases to document automation business value and ROI.
• Architect agent-based solutions tailored to specific business needs and work with automation team to provide end-to-end solution.
• Conduct business stakeholder workshops to identify process challenges and convert them into business case.
• Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership.
• Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed.
• Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally.
• Independently problem solve to remove blockers, identify risks, and create mitigation plans, and escalte timely.
• High-level knowledge of automation tools, including UiPath capabilities.
• Proficiency in UiPath tools, including robot, agent, studio, and orchestrator.
• Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases.
• Understands and follows through with business requirements during all phases of development.
• Communicates effectively within the RUSH organization across all teams.

Skills

Communication skills

Analytical thinking

Problem solving

Coaching

Stakeholder management

Education

Bachelor’s degree

Tools

UiPath

UiPath Studio

Excel

SharePoint

Teams

Job description

Hospital: Rush University Medical Center

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

Turn business challenges into smarter solutions at Rush!

Rush is seeking an Automation Business Process Analyst – AI to help improve how work gets done across healthcare operations, research administration, compliance, and University functions. In this role, you’ll partner with stakeholders and technical teams to identify process improvement opportunities, gather requirements, analyze workflows, and help deliver automation and AI-powered solutions that make a meaningful difference.

You’ll bring together business process analysis, automation technologies, data validation, and reporting to support both new initiatives and existing solutions. From developing and maintaining dashboards and operational reports to documenting requirements, evaluating automation opportunities, and exploring emerging AI capabilities, you’ll help turn complex business needs into practical, reliable results.

If you enjoy solving problems, collaborating across teams, improving processes, and using technology to make work more efficient and effective, we invite you to explore this opportunity at Rush!

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities

• Will gather requirements and understand current business processes for automation candidates
• Lead end to end process analysis initiative ,mapping current state and workiwith Architect to design future state process
• Identifies opportunities for automation use cases and educates the business about viable automation
• Facilitate discovery workshops for automation programs, including managing stakeholders, leading LSS process improvement activities, and supporting automation design
• Assists in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance
• Creates automation business cases to document automation business value and ROI
• Architect agent based solutions tailored to specific business needs and work with automation team to provide end to end solution
• Conduct business stakeholder workshops to identify process challenges and convert them into business case
• Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership
• Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed
• Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally
• Independently problem solve to remove blockers, identify risks, and create mitigation plans, and escalte timely
• High-level knowledge of automation tools, including UiPath capabilities
• Proficiency in UiPath tools, including robot, agent, studio, and orchestrator
• Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases
• Understands and follows through with business requirements during all phases of development
• Communicates effectively within the RUSH organization across all teams.

Required Job Qualifications

• Bachelor’s degree or 7+ years related IT work experience
• General understanding of Agentic AI and orchestration in healthcare industry
• 5+ years experience with RPA, UiPath or major platforms (i.e. Epic, ServiceNow, Workday, Salesforce etc)
• 5+ years experience documenting requirements and workflows
• Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams, etc.
• Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users
• Ability to coach, mentor, and provide feedback
• Analytical, multi-tasking and problem-solving skills

Preferred Job Qualifications

• UiPath Certification - UiPath Certified Professional, Automation Business Analyst Professional. If the candidate does not have UiPath experience, they must be certified within the first 6 months. This position will require the maintenance of the certification
• Lean Six Sigma or other Process Improvement methodology experience
• Experience in Agentic AI or any AI platforms such as OpenAI, Microsoft Azure AI, Amazon Bedrock or Hugging Face etc
• General knowledge of SQL and Databases
• Deep understanding of RPA specifically UiPath development methodologies

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.